Keeping The SiteGround Herd Safe

SiteGround Security Infographic

In 2012 we started the SiteGround How Cool Is That challenge to help our clients learn about the cool technologies that only we provide. Every week of the challenge we posted a new infographic explaining one of our unique features. In the final stage of the competition, our clients were invited to vote for the coolest technology by sharing their feedback in a comment. Our unique security technology gathered most of the votes and was chosen as the coolest Siteground feature among all others. Read the comments to see the feedback from the clients who voted for it or check a short infographic on how it works.

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158 Replies to “Keeping The SiteGround Herd Safe”

  1. I design and develope websites for a living and have had to deal with just about every hosting company and I recommend siteground hands down for many reasons. What really pushed me to make the switch with my personal hosting needs was in one part the excellent customer service but mostly was for exactly this reason. I have never had a site hacked since using siteground but even using a big popular hosting company (I won’t say who, they all do it) I would have my site hacked at least every other month and I was keeping up with everything I could do. The really frustrating part is when these companies turn around and try to blame you and are less then enthusiastic about helping you fix it, yet it keeps happening. I am so happy with siteground and everything they do for their customers. They are proof that customer service is not dead!

  2. Glad that Siteground does all this to keep our hosting and website up. Never suffered a downtime to our site as far as I can remember – it’s been a number of years.

  3. Guys,
    in 2004 when I joined your hostingservice for the first time, your company was still a smalI company. But I always told people in Europe. Look overseas to this company Siteground, they have a really good service attitude, I like it very much.
    Now in 2013 , I am still a customer. You have servers in Europe and are lot bigger as a company. But still your service is as friendly as in 2004. I do have respect for this!

  4. Siteground make SSL installation a breeze, I have never encountered an issue very competitive for the level of security offered! – Well done siteground.

  5. Before SiteGround, I was on Godaddy and my site was Hacked 2 times there. But after i move my sites to SiteGround, I really satisfied about security. SiteGround team also help me to remove threats from my files when i move here and help me make my sites Unhackable. And after that i never got a little security issue at all.

    So, Thumbs up for you SiteGround!

  6. I have used this feature before while developing the website…its a feature thats a must for all service providers… and one of the main reasons I use siteground… apart from all their other cool stuff!

  7. I’ve been with siteground for personal and business use for over 10 years not once have my sites been down when I have needed it & I use them every day, when I first setup & transferred my sites the help was amazing. My site has always been safe with siteground

    Thank you for a great product

  8. We are utilizing the siteground services for our business for more than FIVE years and transferred all other domains to siteground from various others to have the uninterrupted services and satisfaction what we are getting from it for all these years.

    Thank you very much siteground!

  9. I have now been with you since 2005. I have received more than I could reasonably ask for in the way of service. Thank you !!

  10. Security is something that no one wishes to think, or worry about. People that worry about their hosted servers security, are very unhappy people indeed. I don’t worry about about my server’s security and haven’t worried for 6 years, why? Easy, I’m with SiteGround.

  11. I’ve been with Siteground for many years and have never experienced any hack attempts or compromised security. Unlike other hosts which are slow to patch issues and upgrade, Siteground are constantly at it to ensure you don’t need to worry at all. No black sheeps for me.

  12. This has to be my first choice. Sitegrounds efforts to protect their customers is really admirable. I have been with Siteground for 3 years now, am fully satisfied with their service, suppport and efforts, which are second to none imo. It’s rare to find such high levels commitment, as offered by Sitground. Thumbs up and thank you.

  13. I have been with Siteground for three years now and I have had no security issues. Not until an associate in ministry experienced a breach in his security that I realized how good and SAFE we truly have it! Thanks for the peace of mind.

  14. Great work. Never experienced any problems with security. When I see the webs hacked , virused and etc, I m becoming bit amused, because almost more than four years since the Siteground host us, we never experienced any even slight notice or feel insecure with our web products. Great job to be continued, thanks a lot and wish the all the success in future.

  15. With siteground frequent security updates and patches, there is no need to worry about intrusion and malicious hacks. Simply secured.

  16. Website security and related updates/patches for various CMSs is what I found to be the coolest feature with SiteGround. Many web hosts always reiterate that we must have latest version of CMS to be secure from the world of hackers when any websites get hacked.

    But, I have been with SiteGround for last 6-7 years and found out that if you really have a team and architecture with robust knowledge on web security, it doesn’t matter with SiteGround even if we have the oldest version of CMSs… I have never had my websites offline within these long years!

    SiteGround, I would always continue depending on your expertise and never take my webite off from your system! CONGRATULATIONS!

  17. I switched multiple sites to SiteGround after dealing with a host with questionable security. Super happy with SiteGround. No hacking here! Keep up the good work.

  18. This is a really awesome feature that siteground has developed and is now selling to other hosts to keep everyone safe on shared hosting. Way to go!

  19. Im with SiteGround some time and its great. Also my friends have services on you servers. And best of all, we can trust in account safeness and durability. Great job. Thank you

  20. Chrooting each instance of the server is a very good way of keeping those not-so updated webpages from harming other users on the same shared server.

    I also like that you get an email telling you to update your software, and I love those backups so that if you ever have any problem you can fix it in a few seconds. I’m happy that I didn’t need them yet, but I feel safer knowing that they are there.
    I’ve never ever had any problem with Siteground, and in my old hosting service I had several problems that could have been avoided doing what Siteground does to avoid problems.

    However, I have to say, that the php version installed is a bit old now (5.2) and the newest stable version from php.net is the 5.4.

    Siteground is the best hosting service out there, just keep the good work!

    1. Try adding the following handler to /home/username/public_html/.htaccess file:

      AddHandler application/x-httpd-php54 .php .php5 .php4 .php3

      This will process your web site with the latest php 5.4.x available on the server. If your site’s code is not compatible with it for some reason simply remove the line and you will revert to php 5.2.x

      PHP 5.3 is available with this line to the same file:

      AddHandler application/x-httpd-php53 .php .php5 .php4 .php3

      I hope this helps.

      🙂

  21. Like I need to tell you guys that I think you’re cool! We originally switched to SiteGround for a few of our accounts after the got hacked elsewhere, years ago. The support was so amazing here that we eventually moved all of our accounts and now have 2 dedicated servers and 1 Cloud VPS account. And lots of friends on the SiteGround team. 🙂

  22. SiteGround’s security has not failed us ever. No hacks at all. Thanks SiteGround for raising the Bar on Security!

  23. Whoa! over 3.5k hits per minute! Now that siteground assures this power, I will need to work hard on my site to harness and take advantage of all the features and reach those 3500 hits per minute! I have been four years with siteground and I can foresee my site will stay on these grounds a long, long time.

  24. Siteground is secure, reliable and dependable. Thank you for all the good work and service. My complaints are attended within reasonable time and satisfactorily.

  25. I’ve been using Siteground for years and have had all my clients sign up as well. Not one of us has ever had a security issue and for that I am extremely grateful.

  26. We have brought our sites to Siteground after most horrid experience hosting our sites on GoDaddy (the uptime was on average of 75% – looong story). Now with years down the road we can definitely say that Siteground is focused on customer experience improvement 100%. Our site has been attacked a few times and Siteground team took all the needed measures to secure the site on-time and contacted us to let us know about it. It was our pleasure to learn that Siteground takes PRO-ACTIVE measures to secure their clients’ sites from intrusions, attacks, malicious software. Back-ups were available and offered by the staff to be restored for us with no fee. It was great to know such services are available even though we solely relied on Akeeba.

    Recent improvements with availability of agents/representatives via chat, phone, e-mail has made our experience with Siteground outstanding. Account management portal is quite intuitive and kept simple.

    Siteground got our “backs” covered!!!

  27. I feel that my website is very safe with siteground, because it provides the best security tools for his costumers.

    glad to be a siteground member!! the best server provider!

  28. I’ve never had a site security problem in the 6+ years that I have been a customer. Luckily SiteGround has great features to ensure that it stays that way!

  29. I find SiteGround the best and easy web-hosting with a lot of feature!
    My site has never been down, I could easily update all I wanted and whenever I wanted.
    They have a great customer service, they know what they are talking about and they do understand what you want.
    I do not have any reason to change from provider!
    For me SiteGround is the one and only!

  30. I’m using Hosting plus account. that’s amazing really good. my sites are running quick. also i have recommend siteground for many people to use. one of the best hosting out there for us to use….keep it up guys!

  31. A team of professionals is ever vigilant in defending our site against the ever onslaught. Been a customer for 7 years and look forward to more.

  32. Love this. All of these graphics are great at helping me better know and understand what siteground has to offer and to help pass it on to others. Keep up the GREAT work!

  33. Big fan of great security. I’ve been with other hosting providers where my account was affected by a bad sheep on another account. Pretty terrible. I’m glad I’ve never encountered this with Siteground in years of hosting. Thanks!

  34. I have been using Siteground services for quite some time, the best part of it is, the fact that’ I haven’t used all of these features provided by SG, But what catches my attention and keeps me with siteground for all my hosting needs, is the Dedication with which SG and SG Team provides service (Quality service & Support). I’ve never faced any such Major issues with SG.

    Thanks SG

  35. What is Siteground for me ?
    The best holly web hoster in the world.
    I moved all my account from sucking 1&1 and the bad Daddy that didn’t care about me to Siteground hosting plan and services.

    I have different accounts from shared to dedicated server, it’s fast, secure and working very nice. i have nothing to say.

    This ‘s my story for 3 years now.
    Hope Siteground will keep his quality forever.

  36. Security is the most important aspect of a website. All others come 2nd. Security prevents unauthorized users, hacking, fraud, etc. Without siteground’s firm security policy and servers, we would all be susceptible to internet frauds and danger.

  37. The other day, I received a false e-mail of my bank for this reason I think In this moment the security is the most important aspect.

  38. As a web designer and owner of a small independent company offering web hosting through siteground, my confidence that my clients websites will be secure and reliable is invaluable. The state of the art server equipment used by siteground is an excellent selling point to my clients
    Add to that, the customer service is top-notch!

  39. Excellent service and security. I’ve used SiteGround for years on multiple sites I manage and own. Many thanks for all your work.

  40. In today’s reckless and careless internet world, many people strive to better secure their websites, and not many people have the knowledge and know how to do so properly. With the tools that SiteGround helps provide, and the useful assistance from the SiteGround staff as well as the third party applications that assist with this security, hosting a website on SiteGround is highly recommended. The security features offered were the primary reason my company chose SiteGround as a host, and with the additional benefits that came along with their service, we couldn’t have chose a better hosting site.

  41. I always thought that siteground is a very good service provider on the hosting market. I also like the dedicated server offers. And the cpanel is just wonderfull that is everywhere. Now this new cache system proved again that inventing in a leading technology well worth it. Thanks for that.

  42. i create a lot of online application security was always the issue but since i started using siteground. i was at peace

  43. I have been using Siteground for all my sites since 2005. The security of my sites during this time have never been breached. Well done Siteground crew!

  44. After many desepciones by lack of security on our previous hoster finally we found Siteground and so far everything is going just fine. Thanks SiteGround

  45. I feel safe with Siteground in that every flaw that I have heard or read about has been taken care of swiftly which leaves me with little concern about flaws or security issues.

  46. I love the feature that fences off all of the accounts. I have not ever had any issues with SiteGround when it comes to security. Glad to know this is one of the features. It’s just one of those things that happens behind the curtains that we don’t have to worry about. We just know its there to make our accounts safer. This is why I stick with SiteGround. They really value their customers!

  47. I’v been using Siteground for over 5 years and never had major issue. It’s kind of hard to get to technical support but that kind of situation happen only once in the while. Now I have 1 semi, 1 plus and multiple shared on Siteground. Keep up the good work.

  48. Once i turned on my Supercacher,
    My site’s become like a superblaster,
    Loading data at lightning speed,
    Meeting all our crazy needs.
    Oh, Siteground you’ve done it now,
    Blowin’ us up like a BLOW, BLOW, BLOW!

    Thanks Siteground for a wonderful year!

    Cheers.

  49. If you aren’t safe then the rest of it becomes meaningless. Once we are safe, then and only then can we proceed on other fronts!

  50. I have multiple sites on multiple hosts, but I have started to migrate all of them to Siteground because of the Security that Siteground provides! A++

  51. I never have to worry about security with SiteGround. This is why I have it and have referred friends and clients knowing that they will be as satisfied with their hosting as I am.

    Keep up the good work.

    Also I love the infographics.

  52. Thanks siteground for having automatic script updates it means I don’t have to worry about them and it also shows some professionalism on the part of me and the hosting company and having good customer service if the customer has questions about anything

  53. Been using siteground for the past year and the only reason I switched hosts was due to them updating their php to version 5.3 and adding their own security before waiting for a safe release like all the other hosts. I’m glad to have made the switch and haven’t had any issues using the any of the software.

  54. Sitegroundのホスティングサービスは安全で、顧客のニーズに応えていると思います。日本で、2年以上利用してきましたが、大変満足しています。サイトを立ち上げる際に、Sitegroundの利用をお勧めします。

    神奈川県立国際言語文化アカデミア
    スペイン語担当アスティゲタ

  55. Siteground is such an amazing host. I lost my site last year when I accidentally deleted my blog while trying to get rid of a virus warning. They restored it via backup and saved me from losing three years worth of writings!

    Thanks!

  56. The service has always been fast efficient and reliable. Courteous people who certainly know what they’re doing. Thanks.

  57. our website was hacked 3 times with our former webhosting company, but when I have siteground as my hosting company, hacking issue is no longer my concern. I can sit, relax and worry free everyday!

  58. well… i would say that the name says it all. Supercacher is really super.
    Siteground really offers killer features for their hosting service.
    It is rare to see that many features for shared hosting, shared hosting are usually the little black swan of the hosting world. And such caching system is really “Super”.

    But it seems that Siteground understood that it’s not only the big shot that makes the world and its economy turn.

    Thank you Siteground team for your very special hosting services.

  59. I love all of these infographics – I am a new customer with Siteground and I can compare them with two other suppliers – Siteground is the best

  60. At the end of the day, all any user wants from a good website hosting service is uptime with no problems. Siteground goes beyond this simple but often overlooked requirement – they keep you running and safe! Nobody does it better!

  61. Have been with Siteground for four years, and am continuing to stay because they are simply the best when it comes to what you need in a hosting company: Great service, support, security and performance! Thank you!

  62. I’m giving a shout out to quick, helpful and efficient customer service and website back ups – Thanks Siteground:)

  63. This literally saved my a$$ last week. I accidentally deleted an entire directory on the wrong account and literally “minutes” later support had my goof-up figured out and “righted”. Priceless! I have a crush on you guys 😉

  64. This is why I stick around here. I develop websites, have 20 or so sites that I am maintaining usually. When 2 or 3 of them go down because GoDaddy got hacked, every 4 or 5 months I really appreciate the great service that I get. Great service, great price, and a Cpanel…

  65. Shout out to the security team! For info graphics that really kept me engaged, great write up Security team glad to know your herding the black sheep. Personally experiencing my websites hacked in the past due to poor security from previous web hosts, switching to SiteGround has proven to be the safest choice I have made for my websites.

    Thanks Team!

  66. everything is so easy and secure on Siteground. I have been there for a year and I can’t be more satisfied. I always try new features and I always want an easy access to my web site, and siteground makes everything seem so easy and normal and even tempting. The auto updates are amazing and the unlimited space and everything. This is the perfect web host. I love my web site more than anything else, and my web site loves me back, with the help of siteground of course.
    Thank you for your great hosting!

  67. Working as a freelance artist in the entertainment industry, my sites tend to be used for self and client promotion. Many of these clients are busy people needing to get through stacks of applicants or stacks of ideas in an extremely quick fashion. This feature allows for expedient access and gets the information to the intended individual faster.

  68. I like the daily backup for peace of mind when i update the site. its good to know that should anything go wrong there is always a backup that i can use.

  69. Since I join this world in 2009, My only hosting house is siteground….why? because the show me siteground is my home sweet home for all my projects!

    Thanks guys!

  70. SiteGround is one of the best Hosting in the world!
    before i moved here i was looking for hosting( i checked alot of hosting and they are too Expensive and they’re customer support wasn’t good as SiteGround!!)
    And i’m really happy for choosing siteGround b/c when i was trying to buy Hosting, they support me in anyway like email, Live chat, and phone .
    I hope they become popular than now and Always be successful!

    Thank You SiteGround !

  71. Hi,

    I am using siteground hosting for 5 years, I never have a single complaint upto date. Even I definitely want to speak about the performance and support it Extremely Great. I like the Live support, because they handsomely handle their customer and really a Customer friendly support team siteground kepping…

    Good Luck

  72. Security is an issue that is beyond most of us, non-technical people! It is something that we (have to ) place trust in our host. Siteground gives me confidence, and for that I’m thankful.

  73. Siteground is amazing. Thank you for looking out for all of the sites. The service and customer service you provide is unmatched.

  74. Just like a postage stamp sticks to an envelope…so i did ever since i signed up.I moved all my site to siteground in 2009.I had tried 3 hosting companies before then.So I got my reseller account here and i went to bed with my 2 eyes closed.no worries.Excellent customer support and techy guys.

  75. Siteground is awesome! They immediatly react for any ‘disturbance in the Force’ 🙂 One of my Joomla services was infected with some malicious software, Siteground closed that servive and inform me about it. After cleaning that site – about 20min, Siteground checked all other my services on reseller account, they help me to secure others services and after 30min all my services were online. And most valuable in that is that any account on that shared server was all the time secure and functioning. Great service and care.

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