Category: Product Updates

When I say SPAM, you will most probably think of the annoying unwanted emails INCOMING to your own Inbox, and this is definitely one of the SPAM aspects we have been fighting for a long time and which I am proud we have already minimized very successfully. However, in this post I would like to address another aspect – the OUTGOING SPAM: how it affects you and what is the newest solution we have applied to it.

Since I started dealing with hosting (and probably many years before that), outgoing SPAM has been one of the most troublesome aspects for a hosting company. It might sound strange to you, but the spammers are causing hosting companies (and you, our customers) a lot of troubles, headaches and even migraines. How? I will explain in details below. Continue reading “SiteGround goes SPAM FREE”

Fantastico has been on our servers for a long time now, and it is quite possible that you know and like the smiley face in your cPanel, and have used it to install or update a software on your hosting account. However, we have started to get the impression that the guys behind the auto-installer have become a little spoiled by the fact that many people use Fantastico just because it is integrated in the cPanel and are sometimes a little negligent about the quality of their service. Just a few examples from our experience to back up this statement:

Continue reading “Why Softaculous became more than Fantastic(o) to us…”

SiteGround has announced the following promotion for its existing customers: for the next one week each standard shared account that is upgraded to the PLUS version of the hosting plan will receive one year free use of the latest malware monitoring service HackAlert. Both services (Hosting PLUS and HackAlert), are relatively new in the SiteGround portfolio. They have been introduced during the summer and the current promotion aims to make more of the customers aware of these services benefits.
Continue reading “Free HackAlert as a special bonus for all upgrades to Hosting PLUS”

We’re excited to announce our new service – HackAlert.  HackAlert is the latest malware detection and early warning system available out there, powered by our partner GlobalSign-one of the longest established Certification Authorities and specialists in SSL security.

Malware is developed and improved every day to compromise PCs and spread viruses, hijack computers or steal personal information.  One of the biggest fears of website owners is for their site to be infected with hidden malicious code and then used as a vehicle to distribute it to the website visitors.  Unless remedied quickly, an infected website will shortly be flagged or blacklisted by search engines like Google for hosting malicious content. When visiting a flagged website, its visitors and potential customers will see worrying warnings about the site potentially harming their computers.  In both cases, you can expect a steady drop in your website traffic, at the least.

Continue reading “A new Malware Protection Service Now Available”

At some point last year, SingleHop, whose data centers hosted part of our business, informed me about a brand new facility they had just started to use in Chicago. What they were saying about it was so impressive that I decided to go and personally check the place. At that point SiteGround was using several data centers, operated by different providers and had no plans to change the situation, but my visit to the facility laid the foundations for some new plans.

The building of the new Data Center is located in the western suburbs of Chicago – a city that never seizes to amaze me not only with its beauty, friendly people and style, but with its technology culture and the wide variety of hosting companies based there. The data center name is DFT (stands for Dupont Fabros Technology) CH1 and is one of the Midwest’s most sophisticated and efficient data centers.

Continue reading “How SiteGround Decided and Moved to a new Data Center”

2010 was quite an eventful year for SiteGround. We have added many new services and applied a lot of technology innovations to improve the customer experience. In this post we will summarize the most important things that happened during 2010.

New Server Technologies

In 2010 we have incorporated numerous important server technologies. We continue to optimize the shared hosting servers performance by using the innovative server management software of 1H.com. With the help of their unique server monitoring system we significantly minimized server downtime during 2010. 1H intrusion prevention systems also made our customer websites more secure than ever.

Cloud hosting, which is gaining popularity, is another important new technology we started to provide to our customers. In 2010 SiteGround launched its Cloud hosting packages and thus allowed many websites to benefit from being hosted on a cloud of powerful servers, and yet pay only the resources they need.

Last but not least we did a lot of improvements and innovations for our business customers. During the year our Business Hosting package went through a lot of improvements. We added one free year of SSL use to it, made the servers PCI compliant  and added  more server power to finally transform the business plan into a Semi Dedicated hosting solution. With these resources and the safer environment we believe that we have created the perfect place where everyone would like to develop his/her online business.

Joomla Extensions and dozens of new Joomla Templates

We did many innovations for our Joomla customers and all Joomla users during 2010. We have been working to provide free resources for this application since the beginning of our company. Now, we are proud to be the host with most Joomla resources in the industry.

The brand new Joomla related venture of SiteGround during 2010 was the development of our Joomla Extensions. The idea started with the simple will to help our Joomla users to become less vulnerable to hacker attacks. This is how our first Joomla Extensions – jHackGuard came to life. We put all our experience and knowledge into a simple plugin that does great work protecting Joomla applications from many different kinds of attacks. After we received feedback from our customers and other Joomla users, we decided to make more useful Joomla Extensions and developed six more modules, plugins and components.

As far as our Joomla Templates are concerned, we can proudly announce that our designers have created 73 unique and completely free Joomla 1.5 designs. In 2011 we will continue to contribute free resources for Joomla users, including designs for Joomla 1.6 when its stable version is finally released.

New and Improved Services

In 2010 we have done a lot to make our customers reach the services they need on our site easier and faster. We made it easier than ever to request a Script Integration, web design assistance, security audit, file transfer and much more.

In addition to the existing services we added a lot of new ones in order to help our customers create, manage and develop their websites better. Some of the new services we now offer are Google Analytics integration, Security Audit, Secure Shell Access, Spam Killer, Daily Backups and many more!

Last but not least we replaced our old SiteBuilder with the new Website Wizard. We have always wanted to provide our customers with no web design experience and HTML knowledge with a tool to make good websites. Our SiteBuilder tool was serving this purpose well for years but we wanted something newer, better and faster. This is why we replaced it with our new Website Wizard.

Continuing Improvement

Through the entire year our administrators have worked to improve our services and to make them more stable and safer. Our servers work faster than before, our customers’ sites are better protected than ever.

We will continue to work towards improving each aspect of the hosting experience you get from SiteGround. We hope that during the next year we will make our services even better!

Hristo

Product Development – Technical

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During the last few months, SiteGround has gone through a serious reformation related to the SiteBuilder solution we provide to our customers. The changes were triggered by some copyright issues, which our primary SiteBuilder provider SiteMagix was unable to handle professionally. This situation forced us to take decisive actions and find an alternative solution, despite the high costs of changing such a vital part of our service. The end result of our efforts is a better site-building tool for our customers and an entirely new Make Website package.

Continue reading “Good Bye Old SiteBuilder, Hello New Website Wizard!”