Category: Product Updates

We promised that this blog will be about life behind the scenes. So, this time I will tell you about the main projects our team is working on. Here is what’s next in line:

1. Brand new automated server monitoring system – the current server monitoring system performs server checks within 9-10 seconds and in case of server load signals to the system administrator to fix the problem manually. The new monitoring system will practically solve problems on its own and will reduce the need for human action – artificial intelligence software. In the end of the day most of the problem resolution will be invisible for you and you will experience much shorter, if any at all, service interruptions due to high server loads or service instability issues.
Continue reading “What are we working on?”

After we started our Facebook page and Twitter account, I have been really happy with all the positive feedback we have received. This once again proved that our collaborative effort for bringing good customer service is worthy.

As customer service importance varies by product, industry and customer, I thought it will be interesting for many people to read what SiteGround does about this. This post turned out to be a bit long, so take a cup of coffee before reading below 🙂

Continue reading “Customer service at SiteGround”

SiteGround web hosting company has recently announced launch of secured IMAP, POP3 and SMTP services. As part of its main goal to ensure the most secure and reliable web hosting environment, the company has dedicated time and resources into upgrading its email service by implementing an encrypted connection (via SSL) for sending (SMTPs), receiving (POP3s) and reading emails (IMAPs).
Continue reading “Secure Email via IMAPs, SMTPs, and POP3s now Supported by SiteGround”

Hello everyone! First and foremost, welcome to the SiteGround Blog!

For many years we fought against the idea of having our own blog as we doubted its value for the community. But hey, since we have one now, then there is a pretty good idea behind it! Our blog will be about life behind the scenes – there are so many interesting things about our hosting business that we haven’t had the opportunity to tell our customers and friends!

The blog is still very new but we hope that it will open the floor for sharing ideas and opinions. We would love to hear your feedback, so feel free to leave your comments. Be sure to subscribe to the feed or bookmark the page to make sure you will be up to date with the new stuff here.

Enjoy reading!

Tina

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SiteGround web hosting company recently announced that it is working on a new, customized theme for the control panel of its hosting accounts – cPanel. Driven by the challenge to provide better hosting experience to their customers and make the use of the account management tools even easier and more pleasant, the SiteGround team has dedicated its time and effort in redesigning the control panel “cPanel” default theme and including brand new tools for better account management.
Continue reading “SiteGround redesigns its control panel for better user experience”

SiteGround Web Hosting company recently announced that the number of officially supported applications on its shared servers has surpassed 500. That became possible due to significant investments in innovative system architecture and server optimization.
Continue reading “SiteGround supports more than 500 popular applications”

SiteGround.com has recently introduced a special and extremely innovative server setup that allows each customer to choose which version of PHP to use for his / her account. What is more, we are the first hosting company to allow the great freedom of using different PHP versions on one and the same hosting account!

Continue reading “Innovative server setup allowing different PHP versions”

Web hosting company SiteGround has started two initiatives that will allow its customers to enjoy the benefits of the latest versions of some very important software. This week SiteGround has introduced the newest cPanel theme. The company has also made serious preparations to accommodate the upcoming new version its customers’ most preferred open source application – Joomla 1.5.
Continue reading “SiteGround provides the newest technologies to its customers”