SiteGround Blog

Every successful web development agency thrives on a partnership that seamlessly blends creativity and technical expertise. Andrea Krones began this journey in 2004 with the launch of Inkling Design, dedicating her passion to crafting exceptional designs. In 2018, Kelley Gibson joined her, bringing a fresh wave of technical prowess, and together they have built a flourishing web agency. 

When hosting challenges threatened to derail their growing success, their strategic move to SiteGround transformed their operations and delivered the rock-solid foundation they needed to thrive.

The Challenge: When Deadlines Meet Downtime

By 2024, the challenges with their current hosting provider had become a critical issue, not just for their own projects but for their clients’ websites as well. During a particularly busy fall season, with numerous client projects on tight deadlines, the disruptions became unbearable. Staging sites were frequently inaccessible, causing significant delays and stress.

We had staging sites that were becoming completely inaccessible over and over again. I kept being reassured that it was fixed, but then I kept losing access and losing time on tight deadlines. That’s when I knew it was time to leave.

The support experience only added to the frustration, with repeated false assurances and hours wasted on unresolved issues.

The constant runaround of it’s fine and then having to go through another one-hour support call for them to be like, ‘I found the issue. Now it’s fine.’ And I did that five or six times with it still not being resolved.

As an experienced developer, Kelley suspected that the root of the problems lay not in their code but within the hosting infrastructure itself.

The Solution: A Familiar Face with Proven Results

Fortunately, Kelley already knew where to turn. Through years of working with clients who used SiteGround, she had experienced our platform’s reliability firsthand. 

We had clients on SiteGround and I really liked the collaborator access and the interface in general. The support was always great, so I’d always had really good experiences working with SiteGround.

Despite having “so much to migrate,” including staging servers for multiple clients, Kelley made the switch. Her familiarity with SiteGround’s setup made the transition smooth, even though she chose to migrate sites manually.

The Results: Stability, Speed, and Peace of Mind

The transformation was immediate, providing validation that Kelley had been right all along about the source of their technical problems.

Definitely none of the same issues that we were experiencing before. I kept saying it wasn’t our code causing the issues with our previous hosting provider – it was the server. And sure enough, that was the case.

This instant improvement proved that Inkling Design’s websites and staging environments weren’t flawed – they had simply been held back by inadequate hosting infrastructure. The same code that had been causing constant headaches on their previous provider now ran smoothly on SiteGround’s servers.

The relief was palpable for the development team, who had spent months troubleshooting problems that weren’t actually their fault. Moving to SiteGround didn’t just solve technical issues; it restored confidence in their development processes and eliminated the stress of wondering whether their next deployment would mysteriously fail.

Enhanced Performance and Reliability

The performance improvements were noticeable across every aspect of their hosting experience:

More reliable performance, better uptime, everything is  just  faster.

Beyond the basic metrics, SiteGround’s approach to resource management impressed Kelley with its proactive nature:

I really like the emails I receive when our account resources are at the 80% mark. This gives us time to manage the situation before it becomes a critical issue and address it and get it handled.

This thoughtful approach to capacity management meant no more surprise downtime or emergency scrambles to resolve resource issues. The staging environments that had been disappearing at crucial moments were now rock-solid, allowing the team to work confidently on client projects without fear of losing their work.

A Rock-Solid Security

Security has become one of the most compelling reasons Inkling Design recommends SiteGround to their clients. Having witnessed firsthand the vulnerabilities and issues that plague budget hosting providers, Kelley emphasizes the critical importance of investing in proper security infrastructure:

The security side of hosting is something that I like to bring up, given that I’ve been through issues myself and I’ve seen other clients have issues with the more budget hosts. That’s why I don’t just go with this one that’s cheaper. It’s like because you’ll get service that is worth that price.

This security-first approach has proven invaluable for Inkling’s clients, particularly those who have experienced security breaches in the past. For businesses that have dealt with malware attacks or hacking attempts, the robust security measures provided by SiteGround offer essential peace of mind and protection for their online presence.

Streamlined Support Experience

The difference in support quality was staggering, eliminating the frustration and time waste that had plagued their previous hosting experience:

At SiteGround, it’s rare that even a support ticket needs to be opened. It’s typically resolved in one chat with the support when we have something. I love the support team. They’re my best friends.

Kellеy also emphasizes SiteGround’s support when presenting hosting provider options to her clients.

I always speak about the availability of the support because I find that that’s something that’s crucial with hosting.

Kelley shared a personal example of why this matters so much:

Years ago, I ended up working on my honeymoon because somebody’s site went down and it was under our hosting at the time, and that was when I kind of moved the line.

Now, with SiteGround’s reliable support system and client collaborator access, there are no such problems:

This way, it allows us to tell clients they can discuss with the hosting provider directly if we’re unavailable. So it provides that kind of larger team support feel for a smaller team like us.

Fewer Technical Complications

Having worked with numerous hosting providers through client projects, Kelley has developed a comprehensive perspective on hosting reliability. Her comparative experience highlights SiteGround’s technical superiority:

I work with another hosting provider for two different client sites where there are caching issues, like their caching is interfering with something else, and it ends up like pulling images from the site. And I’ve never run into that on SiteGround.

This technical stability extends across all hosting providers they work with:

I’ve worked with a lot of different hosting providers, and I have the least amount of technical issues with SiteGround.

The reduction in technical complications has freed up valuable development time that was previously spent troubleshooting hosting-related problems, allowing the team to focus on what they do best – creating exceptional websites for their clients.

Tools That Make a Difference

Collaborator Access

Inkling Design has adopted a strategic approach to client hosting – rather than hosting all client websites under their own account, they encourage each client to maintain their own individual SiteGround account, giving clients complete ownership and control over their digital assets. 

That’s why the collaborator access has become the cornerstone of this operational model, allowing Inkling’s team to seamlessly manage client websites.

It’s very easy to get in and out of the different sites that you might need to get into there. I don’t think I’ve really had any issues finding anything as I’ve looked for it around the site.

Site Tools

Both Kelley and Inkling’s clients also find the Site Tools interface user-friendly and easy to use. 

Our clients range in their tech abilities – some will never log into their account, while others do get in there to check things out. I’ve never heard any issues from them either.

Speed Optimizer Plugin

The hosting-specific optimization plugin has proven particularly valuable, offering performance benefits tailored specifically to SiteGround’s infrastructure:

I really like the Speed Optimizer plugin. It’s nice to know that there’s something that’s specific to your hosting environment that’s in use there.

Kelley’s experience with the plugin on client sites before making the switch gave her confidence in its effectiveness:

Having used that on client sites who were on SiteGround back in the day, I knew that it was a really good option for caching.

This prior experience meant they could immediately leverage the plugin’s benefits without a learning curve, providing instant performance improvements for their clients’ sites.

SSL Certificate 

Another fantastic and free feature at SiteGround that Kelley greatly appreciates is the SSL certificate.

One of our clients who hosted with another provider only gets one free SSL certificate, but they have two domains. So they were wondering if they should go somewhere else? I don’t think anybody should pay for an SSL certificate when Let’s Encrypt is out there.

She also appreciates the ease of use when setting up the SSL and configuring the domain:

The ease of adding an SSL certificate, the ease of getting a domain set up, all of that is fantastic.

Business Impact: Credibility and Growth

The switch to SiteGround didn’t just solve technical problems –  it enhanced Inkling Design’s credibility with clients and streamlined their recommendation process. 

The impact was immediate and measurable:

I will say that I feel like since we have started hosting with SiteGround, more of our clients are choosing SiteGround when we send them options for hosting.

This shift represented a significant improvement in their client consultation process. Previously, there had been an awkward disconnect between their recommendations and their own hosting choice:

When we were on the previous hosting provider, it was my third recommendation on the list for clients, and I was already putting SiteGround before them. So, we would get questions like: “Why aren’t you on SiteGround?

Now there’s complete alignment between their recommendations and their practice!

This “practice what you preach” approach has eliminated uncomfortable questions and strengthened their authority as technical advisors to their clients.

The Perfect Hosting Match

For Inkling Design, switching to SiteGround meant moving from constant technical firefighting to focusing on what they do best – creating beautiful, functional websites for businesses making a positive impact. The combination of reliable infrastructure, intuitive tools, and exceptional support has transformed their daily operations.

The reliability, the performance, the support – everything just works. When you’re running a small team and working on tight deadlines, that peace of mind is invaluable. We can focus on delivering great work for our clients instead of worrying about whether our staging sites will be accessible.

Monica Crews, a passionate educator, took a leap of faith by transforming her classroom mission into a thriving online platform. With SiteGround as her partner, she breathed new life into her project, turning it into a bustling hub that educators and parents rely on.

Thanks to SiteGround’s enhanced security measures, reliable daily backup, and an easy-to-use interface, Monica’s platform has transformed into a beacon of knowledge and support in the digital world. Her online journey highlights how passion, paired with the right digital tools, can create a lasting impact.

Explore how the right hosting partner and digital strategy can turn a  passion project into a flourishing success.

From Classroom to Online: Monica’s Mission

Monica’s journey began with a simple goal: to support students, teachers, and parents during an educational crisis. With her extensive background as an elementary teacher and assistant principal, she had the know-how to make a difference. Her mission was clear: create a platform that could provide meaningful resources and support for educators and parents alike. 

However, reaching beyond her local community was a challenge. Monica started by creating short educational videos, and after discussing with a colleague, she was encouraged to build a website to expand her efforts and provide more information.

The Challenges

Monica hit a bunch of roadblocks with her old hosting provider, making it tough to handle her growing platform. Security was a big worry after a hacking incident wiped everything out, showing she needed something more secure. 

Additionally, the site was slow, especially when adding more media and content, which made it hard to keep visitors interested and strained its performance.

On top of that, the interface wasn’t user-friendly, so she had to lean on tech support more than she wanted to when trying to expand her capabilities.

“They said it was easy, but for someone who doesn’t know much about technology, it’s only easy if you know what you’re doing.”

These challenges made it clear that Monica needed a hosting provider that could deliver strong security, reliable performance, and a user-friendly experience to truly support her platform’s growth.

SiteGround: The Right Choice at the Right Time

SiteGround’s blend of security, ease of use, speed, and support turned out to be the perfect solution for Monica. Below, we’ll explore exactly how these features addressed her challenges and enabled her to expand her digital presence with confidence.

Peace of Mind through Superior Security

Monica Crews knew firsthand the importance of online security, having faced the nightmare of losing everything due to a hacking incident.

“In making my decision to come to SiteGround, ensuring I wouldn’t lose my information again was a top priority. I feel safe now. I have a guy who helps me make sure my website is secure, and he was the one who recommended that I use SiteGround.”

When it came time to make a decision, security was Monica’s top priority. Her tech-savvy friend, who helps ensure her website’s safety, recommended SiteGround as a reliable hosting provider. Trusting his advice, Monica made the switch. She found the transition to SiteGround to be incredibly smooth and efficient, leaving her very pleased with the process.

“It was definitely easier than I anticipated. As a teacher, I know my best learning style requires seeing things from beginning to end, and I often suffer from analysis paralysis. However, with some assistance, the switch was super smooth and quick, and I’m very pleased with the outcome.”

Now, Monica’s not just more relaxed about her data being safe and backed up; she’s also more willing to try new things. Even after her past experience with a plugin update crashing everything, SiteGround’s solid backup and security have given her the confidence to dive into the backend without worrying about losing it all again.

“I had an issue before where my whole system crashed after a plugin update, so now I’m a little nervous about doing updates. But knowing that everything is backed up daily at SiteGround gives me the confidence to venture out and try more things.”

Saying Goodbye to Complexity

While security was Monica’s main concern, she also wanted a platform that was easy to use so she could do more. SiteGround offered more features than her old provider, which was a big draw for her. She felt she could accomplish more with its user-friendly setup, even though she still counted on some tech support.

“I could do so much more than I could with where I was before.”

With SiteGround’s flexible hosting plans, Monica was able to start small and grow along with her audience. SiteGround’s user-friendly website management panel Site Tools made managing everything a piece of cake.

Powering Up for a Steady Platform

Monica quickly noticed immediate improvements.

I’ve gotten more people now to visit the website.”

The optimized speed and reliability have not only attracted more visitors but also kept them engaged, allowing her platform to grow its community of educators and parents.

She’s also feeling more confident about adding more videos now, as she no longer worries about them slowing down the site like they did with her previous provider. This boost in capability is really helping her platform grow and keep people interested.

SiteGround’s Support Having Her Back

A big part of Monica’s smooth experience with SiteGround has been the support. She’s reached out to them a few times, but what she really loves are the regular updates about her website’s traffic and performance. These insights are key to her strategy. 

Monica remembers when SiteGround gave her a heads-up about a potential issue, letting her fix it quickly before anything actually happened. Knowing SiteGround had her back and everything was sorted out gave her peace of mind. 

“They were protecting me, which made me feel even more secure about using this to house all of my information and resources.”

This support makes Monica feel at ease, giving her more confidence about hosting her resources with SiteGround.

The Impact: Supporting Educators and Parents

With the site’s better performance and uninterrupted availability, Monica’s platform has turned into a lively hangout for educators and parents, and the traffic just keeps going up. 

At its core, the platform embraces a simple philosophy: you don’t have to do everything to be an amazing educator—just have the right mindset, meaningful strategies, and a lot of heart. By focusing on building strong relationships and teaching with purpose, Monica’s site helps create classrooms that feel good for both teachers and students, leading to less stress and more joy for everyone involved.

3 Lessons for Building a Meaningful Online Platform

Monica spills the beans on creating impactful online spaces, drawing from her own adventures as a newbie in the small business world:

💡 Do Your Homework

Before jumping into the digital world, do your research to find a hosting provider that fits your needs. Monica’s experience with SiteGround has been fantastic, especially as a beginner. She emphasizes choosing a platform that’s not only secure and reliable but also capable of growing with you.

Learn How to choose a Hosting Partner

🖥️ Embrace Learning and Seek Support

Don’t shy away from learning as you go. Monica found that having a reliable platform with great support, like SiteGround, has been a real lifesaver. Regular updates and insights keep her informed and confident, making it easier to try new things without fear.

See the latest in SiteGround’s Customer Service

🔒 Prioritize Security and Ease of Use

For Monica, having a platform that’s easy to manage and secure has been crucial. SiteGround’s robust security features and ease of use give her peace of mind, allowing her to focus on building her online presence without worrying about technical issues.

Navigate your website for stronger security

Growing Together in the Digital World

Monica is expanding her digital efforts, exploring new ways to support her community. Monica’s journey shows how the right digital tools can turn a passion project into something with real reach and impact. Her aim is to support as many educators and parents as possible, and SiteGround is helping her get there.

By choosing a dependable hosting provider, Monica isn’t just keeping her platform stable and growing; she’s also making her initiative a go-to resource for the educational community. This smart move lets her keep making a difference while setting the stage for long-term success.

When our client Lindsay Colbert first fell in love with Japan’s legendary powder snow in 2004, she had no idea that her passion would turn into a thriving international business. Today, Japan Ski Experience serves customers across Australia, the US, Asia, and Europe – mainly thanks to its well-developed online presence. With a steady year-over-year website traffic growth on SiteGround, Lindsay’s proving that with the right online strategy and the right hosting provider, even the most niche business ideas can achieve global success.

Identifying a Market Gap

Lindsay’s entrepreneurial journey began with a simple observation: Japan’s skiing was extraordinary, but international ski tourism there was just emerging. At the time, she was teaching English in Japan, but quickly found a business partner who was already working in Japan’s most renowned ski resort, and they began taking bookings. The timing wasn’t perfect, launching during the 2008 financial crisis, but they had a clear vision: to connect skiers from around the world with Japan’s unmatched snow experience.

How а Slow Website Can Cripple Your Business Growth

As Japan Ski Experience grew year over year, Lindsay discovered a painful truth many successful offline businesses face: their online presence was holding them back. 

We paid a lot of money for a very slow website. Because we had such a slow, clunky website, which we had so little control over, we were dependent on pay-per-click advertising in order to get business and to drive people to our website.

In the beginning, their website was integrated with their travel agency booking software, managed entirely by a third-party company.

The whole website was managed and hosted not by anything under our own control, but via the company that we had our travel agency software with. Our team in Japan would be sending panicked emails saying, “Help our website’s down”. We don’t know what’s happened. We had no control over it.

Japan Ski Experience was trapped in a digital death spiral: pouring money into expensive paid advertising to compensate for a slow, unreliable website that drove customers away. Then the pandemic hit, Japan closed its borders to international tourism for two and a half years, and the business faced complete collapse.

Turning a Crisis Into an Opportunity

The pandemic forced Lindsay to completely rethink their digital strategy. 

I realized we were going to need to try to find a way to get business without paying huge amounts for pay-per-click advertising. For that, I wanted to improve our SEO.

But with their existing slow, uncontrollable website, SEO improvements were impossible. 

When you have a clunky website that’s really slow and you’re not doing well in SEO, there wasn’t much else I could do to the website. We tried optimizing images and everything like that. But with that hosting and that technology we had at that time, it wasn’t possible.

Lindsay made a bold decision: to completely rebuild their online presence from scratch.

I made the decision during the pandemic to completely start with a brand new website and brand new hosting. Because we had no business for two and a half years, we could put some time, effort into doing that.

Switching to SiteGround: Dramatic Performance Improvements

When Lindsay decided to use the pandemic downtime to build a completely new website with full control, she partnered with a web design and development agency that recommended SiteGround as their hosting provider. 

On SiteGround Japan Ski Experience’s website started showing consistent performance improvements on both desktop and mobile. During their first year as a SiteGround client, their traffic increased by 162%, which converted directly into more bookings.

SiteGround is obviously designed to get websites working really fast. It’s got lots and lots of features we were able to tap into to make our site’s performance 88.6% faster.

• GTmetrix Grade: Improved from E (56% performance, 48% structure) to A (92% performance, 98% structure)

• Loading Times: 1.3-second load times with 10ms server response times
• Reliability: Zero downtime incidents 

Another major improvement since switching to SiteGround in 2022 is the elimination of downtime, which is a stark contrast to the frequent outages they experienced with their previous platform.

We haven’t had any downtime happen since we’ve been on SiteGround.That’s been a massive change for sure.

Beyond Speed: A Complete Online Ecosystem

Japan Ski Experience’s website rebuild focused on creating a comprehensive digital ecosystem built on reliable hosting infrastructure – one that Lindsay and her team could fully control, optimize, and scale as their business grew. Despite being on a tight budget in the beginning, with SiteGround, they could start small and scale up. 

We were on a budget because we had no income. So, we started with the GrowBig plan and then upgraded to GoGeek and then to Cloud hosting as our business grew again.

Key features that supported their growth included:

• Scalable hosting plans that grew with their business
• Comprehensive caching for optimal performance
• CDN capabilities for their international customer base
• Reliable technical support that eliminated previous frustration

SiteGround’s CDN became a critical component of Japan Ski Experience’s international strategy, helping to deliver optimal performance to customers across their main markets – Australia, the US, China, and Singapore. 

A CDN is super important to us because we’ve got an international client base.

The Results: From Traffic to Revenue

The numbers tell a compelling story of digital transformation success:

The percentage increase in terms of our business is consistent. You can track it from the increase in unique visitors to the increase in inquiries to the increase in conversions into bookings pretty steadily. The increase in traffic to our website has directly resulted in higher conversions and more inquiries, and more bookings. We’ve got way more traffic than we ever had with PPC. It’s been really successful.

User-Friendly Website Management

Despite not having a technical background, Lindsay appreciates SiteGround’s Site Tools and its intuitive interface. 

Site Tools is very intuitive and easy to understand. I like that there’s an explanation at the top of each of the features. You click on the features on the left-hand menu, and then you can see across the top, which explains it in language that I can understand.

This accessibility allows her to stay involved:

It’s easy for me to kind of keep on top of where we’re at, what’s happening, what could be improved.

Key Lessons for Building a Digital-First Physical Business

Lindsay’s journey offers valuable insights for entrepreneurs building businesses – offline or online –  around passionate expertise:

Start with authentic expertise

I fell in love with the skiing and snowboarding” –  genuine passion for your subject matter creates authentic marketing and customer trust

Invest in scalable hosting infrastructure early

When you’re starting out on the journey then you need something which is affordable first and foremost, but you can start it off small with SiteGround and then build it up as you go through the growth as the business grows.

Prioritize performance over features

You can start off quite basic, but it’s still reliable and gives you the support you need, and then you can grow it as you go along.

Turn limitations into opportunities

The limitations brought on by the pandemic sparked innovative thinking, which ultimately strengthened Japan Ski Experience’s business model.

Digital Foundation for Continued Growth

Today, Japan Ski Experience continues expanding its digital capabilities. 

We’re looking at having our own booking system, which is completely separate from our website. And it looks like we’ll be able to host that on SiteGround as well, within the same account. So it’s so flexible that it provides so many different options as your business grows.

This flexibility exemplifies what Lindsay values most about their hosting choice – a platform that evolves alongside business needs rather than constraining them.

Not all solutions are suitable from the beginning right through to when you’ve grown bigger and SiteGround grows with the business.

Japan Ski Experience’s success demonstrates that with the right digital foundation, passion-driven businesses can achieve remarkable global reach and sustainable growth. 

Getting that traffic, having the SEO, having the speed and the reliability and the user experience. It all flows through into an increase in booking revenue, which is the end goal.

In the picturesque mountain town of Squamish, Francis and Janine Reynolds are transforming homes and celebrations with expertly arranged flowers and carefully curated gifts. Their journey began when Francis, an IT professional, and Janine, a massage therapist, decided to pursue their entrepreneurial dreams by purchasing a beloved local flower shop with over 50 years of history in the community. Since taking over, they have revitalized Billies House into a thriving business that brings beauty to people’s most meaningful moments and living spaces.

A New Chapter for a Local Legacy

What began as Billies Flower House has evolved into simply Billies House – a deliberate rebranding that reflects their expanded vision for the business.

The Digital Foundation

For a business experiencing significant physical and digital growth, having a reliable digital infrastructure has become increasingly important. As their business expanded, Francis and his wife recognized the need for a stronger online presence. They created a new website specifically for wedding arrangements while keeping the original Billies House website for broader offerings. That’s where SiteGround entered the picture.

As a former IT professional, Francis understands the critical importance of fast-loading websites. Speaking from experience, he knows that slow sites frustrate customers and drive them away before they ever see what you have to offer.

The SiteGround Advantage

For a business owner with a technical background but focused primarily on operations, having an intuitive, reliable hosting platform has been crucial.

When Francis needs help, he knows exactly what to expect from SiteGround’s support team.

Coming from an IT background, he understands what reliable technology should look like. His philosophy is straightforward: good technology should work quietly in the background. In Francis’s world, no news is definitely good news –  and that’s exactly how he likes his web hosting to be.

Security That Works Behind the Scenes

Given the nature of their business – handling customer orders, payment information, and expanding into nationwide shipping – security has become increasingly important for Francis. As a result, he uses our Site Scanner Premium service to automatically check for malware, security vulnerabilities, and suspicious activity. Additionally, he employs encrypted password management systems and multi-factor authentication across all their business accounts.

The Future Blooms

As Billies House continues to evolve, they’re focused on maintaining their exceptional quality while expanding their reach. With SiteGround providing a solid digital foundation, Billies House is positioned to share its unique blend of flowers, gifts, and home goods with customers across Canada.

As they prepare to launch more products online and ship nationwide, Billies House demonstrates how local businesses can honor their roots while branching out in new directions – with the right digital partner by their side. 

When Rutger van de Griendt and his business partner launched Convident a decade ago, they had ambitious plans. The fledgling web development agency aimed to create custom WordPress solutions for businesses. To bring this vision to life, they needed a reliable hosting partner to grow alongside them.

After evaluating several options, Convident chose SiteGround as their primary hosting partner. Ten years later, that decision has proven fundamental to their success. Today, Convident has a team of 16 professionals and manages hundreds of websites across five SiteGround servers, offering comprehensive digital solutions to businesses and government clients throughout the Netherlands.

Standardizing Operations for Scalable Growth

For Convident, maintaining consistent operations across all client websites is critical to efficient scaling. By standardizing on SiteGround’s platform, the agency has created repeatable processes that enable rapid onboarding of new team members and faster project launches.

This standardization became even more valuable when Convident recently acquired a smaller agency. The acquisition really showed how much SiteGround had helped streamline their operations compared to competitors.

Quantifiable Time Savings Across the Workflow

Convident’s decision to standardize on SiteGround has delivered measurable efficiency gains across their entire operation:

Website Migrations

Manual migrations previously consumed 45-60 minutes of developer time per website. Using SiteGround’s Migrator Plugin, Convident now completes the same task in under 10 minutes.

Staging Environments

Convident extensively utilizes SiteGround’s staging environment feature to effectively handle development projects.

Developer Productivity

By maintaining a consistent hosting environment across all client projects, Convident ensures their developers can focus on solving complex problems rather than troubleshooting hosting issues.

Performance Аnd Reliability That Builds Client Trust

For Convident’s clients, website performance and reliability are non-negotiable requirements. SiteGround’s infrastructure and optimization tools have allowed the agency to deliver consistent results regardless of project scale.

Effortless Growth with Scalable Infrastructure

Convident also values the ability to smoothly scale resources as client needs grow, and one of the features they truly appreciate is how easy it is to adjust server resources when necessary.

24/7 Support: The Deciding Factor

Rutger fondly remembers the early days when Convident first teamed up with SiteGround, noting how our round-the-clock support was a key reason they chose us:

Over the years, this unwavering support has become an invaluable asset for Convident, especially when it comes to addressing urgent client needs.

A Partnership Built to Last

After a decade of using SiteGround’s services to build, manage, and scale client websites, Convident sees SiteGround as an essential part of their business infrastructure. The comprehensive toolkit – from staging environments and caching solutions to backup systems and migration tools – has enabled the agency to create efficient workflows that drive consistent results.

For agencies looking to scale efficiently, Rutger offers insightful advice based on his experience. He highlights the importance of selecting a reliable hosting partner, as centralizing everything simplifies management and troubleshooting.

As Convident continues to grow through both new client acquisition and mergers with other agencies, their standardized approach built on SiteGround’s platform provides a solid foundation for sustainable expansion, proving that the right technical partnerships can be a powerful competitive advantage in the digital agency field.