Category: Community

2017 was a wild year of tremendous growth for us. We expanded our team with 115 new talented members, we went local in Italy and even added Australia to our remote team map. And all the while we are proud to have nurtured the amazing team spirit that makes SiteGround what it is! We raised the bar on our customer service even higher and added new powerful solutions for more speed and security of your websites. But the biggest appreciation, again, came from you – our clients, who rated our services with 97% satisfaction rate in our latest annual survey!

To express our gratitude, we hand-crafted a couple of exclusive, wooden tabletop calendars which we will give away to 50 of you who share our year in review. See our highlights of the year below, share them and enter for a chance to win some free SiteGround swag. Here is to one more year of new challenges and wins!

See our Year in review & enter for a chance to win some prizes!

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Even though Nikol joined SiteGround only several months ago, she is already our Top Customer Care Representative for December. She got her competitive spirit and problem-solving personality from water polo, and her creativity from her passion for writing. Read more about Nikol’s interests and her favorite customer case in the interview below.

With close to 500 employees all over the globe, the second occasion that gives us the chance to gather all SiteGrounders together except for our annual Teambuilding Festival is our End-of-year party. It is also a great time to wrap-up all the wins and hard work we did throughout the year. Sharing knowledge, helping each other and our customers, having a positive attitude and celebrating our successes together strengthen our bond and have always been part of our core values. This year made no exception. In fact, we even made it extra special! We celebrated the end of an epic year with a whole-day experience in a real film studio, inspired by the magic of cinema, creativity, togetherness and the people of SiteGround.

Continue reading “An Epic Ending of an Epic Year”

As a huge fan of extreme sports, Radostin never misses a chance to go skiing, snowboarding or even bungee jumping. He puts the same passion and dedication in his work, which led him to the top of this month’s Customer Care Representative of the Month ranking. Read more about Radostin and his interesting hobbies in this interview!

There’s a lot of work involved in crafting a great hosting product. Part of our efforts to guarantee that our clients’ websites perform better in all circumstances, is our unique hosting infrastructure built entirely on Linux containers. The specifics of this custom setup require a special kind of talent and skill set to maintain it – that of a Linux Kernel developer. Since there aren’t that many people programming on such level, their job description sounds almost mysterious. That’s why we’re very happy to have such rare talent on our team at SiteGround. We thought it would be interesting to tell you more about their work and how it helps your sites work better and safer- from our StartUp solutions to the Enterprise level. Meet Angel Shtilianov, our high-level specialist, responsible for Linux kernel development on our servers.

Continue reading “The Mysterious Job of a Kernel Developer: An Interview with a SiteGrounder”

Last week was my first as CMO of SiteGround. Joining a new company, I had to learn a lot: its history, goals, and challenges; business processes and everyday hacks. I wanted to become a real part of the organization and start contributing to its success as soon as possible. That said, I was expecting to spend my first week in meeting rooms and office tours. Oddly enough, I got to spend it on a Greek island instead, where my team-to-be was working remotely and learning to kiteboard. Ultimately, we all got back with a lot more than new surf skills and a suntan. Here is what my first week taught me about the company, and about working and managing a diverse team in a new field.

Continue reading “My First Work (& Kite Boarding) Week as CMO of SiteGround”

Pavel is one of our best technical support representatives. He takes great interest in new technologies and is a voracious reader. Apart from his technical expertise, he is also a history buff and can spend hours immersed in events from the Napoleonic Wars to World War II. Learn more about his passions from his interview!

Continue reading “Our Top Technical Support Rep in August”

Stoyko joined us less than 4 months ago and is already among our Top Customer Care Stars. He is an excellent learner and often looks to broaden his skills watching YouTube tutorials. When he is not geeking away in front of a computer, you could see him with his camera in hand, documenting memories of his adventures. Learn more from his interview!

Continue reading “Our Top Customer Care Rep in July”