Category: Community

The weekend of our team building was quite remarkable, unifying and overall amazing for all of us SiteGrounders! After a very successful 2016 when we almost doubled our employees for the second year in a row, our big multinational family grew to more than 450 people in 11 countries, speaking over 30 languages. We decided to invite all of them to an epic weekend meetup. To break down the geographical barriers and bond with colleagues we usually see only behind monitors, we decided to continue last year’s tradition and organize our own SiteGround Festival, this time on the beach!

As the Harry Potter magic just turned 20 this week, it’s a curious coincidence that our Top Customer Care Rep in June is among its most passionate fans. Toni Madjarova loves to immerse herself in the magical books, preferably while vacationing in a sunny destination. A secret hope she still keeps is to receive her acceptance letter from Hogwarts. We are pretty sure too she can’t be a muggle as she knows how to summon all her willpower and skills to overcome challenge after challenge.

Our Top Customer Care Rep of the Month Velizar can easily solve complex technical issues, but he can also masterfully play Mozart pieces on the violin, or tell you about War and Peace by Leo Tolstoy. He has a wide range of interests and an amazingly positive personality, which is probably why so many of the customers he serves are happy.

Elena is a member of our Technical Support team and this month she became the top-rated representative by our customers. So we interviewed her about her life in and out of SiteGround. Find out her favorite books, music and why she thinks she doesn’t actually work a single day in her life.

This month we present to you Nikola Nikolov – our customer care rep who achieved the highest customer satisfaction rate in March. His formula for success is simple – set a goal, follow through and add generous doses of coffee. During spring, if he is not immersed in a fantasy book, he can be spotted playing basketball outside. Find out more about Nikola in his interview!

Our Top Support Rep in February is Nikolay Hadzhiyski. He is one of those people who constantly strive to push their limits and can’t stay content for long with current achievements. He finds inspiration in music and likes to recharge his batteries on the snowboard. If you happen to see a snowboarder listening to Elvis Presley, that could easily be him! Here is what he shared with us.

Тhe SiteGround Customer Care Rep who scored the highest customer satisfaction rating during the past month is Tervel Kutzev. At work, he is organized and responsible, and when you get to know him personally, you will also spot the signs of a creative soul. Find out what his passion is in his interview!

This month our Top Customer Care Rep Vladislav Radevski is a guy with a real sporting spirit. He loves a good soccer game not only on TV, but as an active player, too. Like a true sports winner, he always strives for a better performance and never rests on his laurels. Read on!