SiteGround Kids Summer Academy: A Week of Fun, Learning, and Values

SiteGround Kids Week Academy

This August, I had the pleasure of having my children attend the SiteGround Kids Summer Academy, a week-long event for the kids of all SiteGround employees in all our office locations. The academy takes place for a second year in a row, and it was packed with activities that were both fun and educational for a total of over 100 children, all in different age groups.

Kids in the office? Mission possible 

The idea behind the academy every year is to help the parents on our team during the Summer months when most of the children are off from school. We try to craft a unique “Summer camp in the office” experience, tailored to the interests of every age group so that it’s at the same time fun, useful, and inspiring for the little ones. If you’re a parent, it really means the world not having to stress about your kids’ Summer activities for at least a week, and it really helps you feel more relaxed, happier, and productive at work. And as for the kids – they are having the time of their lives. 

They had a very well-structured schedule for every day, with professional guides, instructors, and caregivers managing the different age groups at all times. Even better –  the Academy was built with great care for the people working in the office as well so that it does not affect our work process – thankfully we have plenty of spaces in and around the SiteGround offices to accommodate both work and fun for everyone! So while the kids were having a blast, me and my co-workers were able to focus on work, knowing that our children were in good hands. In addition to sports, educational labs, and workshops, all SiteGround kids enjoyed healthy meals in our office restaurants, with plenty of time to make new friends – even some of the grown-ups were sneaking in for some ice cream and treats in the afternoon breaks with the kids.

Our Shared Values 

One of the things that makes SiteGround Kids Summer Academy so special is it is driven by the inherent values of our team. This year we took this further, and dedicated each day of the Kids week to one of SiteGround’s core values:

  • Work with purpose: we teach kids how to set goals and work hard to achieve them.
  • Respect yourself and others: we stress on the importance of treating everyone with respect, regardless of their race, religion, ethnicity, age, gender, or else.
  • Challenge yourself: we encourage kids to try new things and step outside of their comfort zones.
  • Do everything with care: we promote care for the environment and everything around us in everything we do;
  • Innovate through technology: we provoke the kids’ interest in new technological advancements and how they can be used to solve problems.

Learn and Have Fun

In addition to learning and applying the SiteGround values, the kids also have the opportunity to develop new skills and talents. They participated in sports, learned about robotics, took part in space training, recycling workshops and much more.

SiteGround Kids Summer Academy is a truly unique and valuable experience for both the kids and the parents. There are many factors that contribute to one’s sense of engagement and commitment to their team and company. However, I believe that the key element is community, care, and shared values. When we feel like we are part of a real community, where we can share values, build together, invent, have fun, support each other, and take care of each other with respect and a smile, the magic happens. As a SiteGround employee, I’m proud to say that our company is committed to include families in that as well.

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SiteGround wins one Gold and one Bronze Stevie® Awards in 2023 International Business Awards®

gold and bronze awards from the International business awards Stevie

SiteGround is now a 4-time Stevie Award Winner for Customer Service Excellence

SiteGround was named the winner of one Gold and one Bronze Stevie® Award in the Corporate & Community – Green Event and Customer Service Department of the Year categories in The 20th Annual International Business Awards®.

The Stevie Awards are the world’s top honors for customer service, contact center, business development and sales professionals. This year’s awards had more than 3,700 nominations from organizations in 61 nations and territories and Stevie Award winners were determined by the average scores of more than 230 executives worldwide who participated in the judging process in June and July.

SiteGround won a Gold Stevie® Award for supporting The Shackleton Mission and promoting the cause of adding over 4,000,000 km2 in the Southern Ocean as protected areas. “We believe that success lies only outside the comfort zone, that the courage to follow a dream, even if everyone tells you it’s impossible, makes you a true adventurer and a true entrepreneur. This similarity is at the heart of our support for this mission. We are glad that it was not only successfully completed, and ended up with 8 Guinness World Records, but more importantly, that it raises an alarm about the protection of the oceans and the protection of nature in general: a cause that we hold very dear and find close to our company values”, shared Tenko Nikolov, CEO and Ivo Tzenov, founder of SiteGround.

SiteGround’s Bronze Stevie® Award is presented for the excellent work shown by the company Customer Care team and their exceptional results, also underlined in the honorable Jury evaluation: “I was impressed by how the team consistently increased the chat satisfaction ratio from 96.04% in 2020 to 98.57% in 2022.” At SiteGround we have always taken pride in the level of customer service that we provide. What sets us apart is precisely the care for our customers, the attention to every detail, the responsibility to provide the best assistance and that helped us to grow and to develop and become a leader in the international technology market.

This is the second time SiteGround’s customer support team has been recognized for its excellence by the The International Business Awards. In 2020 the company was awarded the People’s Choice Stevie® Award for Favorite Customer Service and the Silver Stevie®Award for Customer Service Department of the Year in the Computer Hardware & Services category.

“For us, optimizing our customer experience is a never-ending process, and we are committed to going above and beyond, thanks to the extreme dedication of our team and the priceless support of our loyal clients,” said Reneta Tsankova, Chief Operations Officer, SiteGround. “Being recognized at the Stevie Awards in this way inspires us to keep building the best customer experience we can.”

Details about The International Business Awards and the lists of Stevie Award 2023 winners are available at www.StevieAwards.com/IBA.

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