Author: Dima Peteva

At first glance our top customer care representative for April seems just like any other guy – he doesn’t kick off his day with anything special. Once you start to get to know him, however, you’ll see he’s just humble like that. Kamen got your top ratings this month and he wouldn’t even brag about it – maybe that’s because he’s already served nearly 25 000 clients at SiteGround, so he’s not easily impressed. Or maybe just because he’s a genuinely great guy who happens to love what he does – find out for yourself.
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This was the 12th SiteGround’s birthday party and it was definitely different from any of the previous 11 SiteGround anniversaries I have been to. For me, this vintage party came after a very hard personal year, in which I grew older more than in any other year in my life before. For SiteGround it came after a tremendously successful year, in which the company grew bigger more than in any other year before.
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Our Top Customer Care Rep for March is Ivelin. A good part of his childhood (and not only!) he spent playing all kinds of video games. Now he is thrilled that his job at SiteGround is just as challenging, fun and rewarding as his favorite computer games and strives to improve at it every day. A big fan of fantasy books and graphic novels, check out what recommendations he has for you. And as this month we celebrate SiteGround’s 12th birthday, we got an inspiring birthday wish from him!

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Our Top Customer Care Rep for February, Ervin, is no stranger – he was one of the stars in our recent Recruiting Campaign, your top rep for November last year and our Newbie of the Year 2015! This month is no exception – his ratings are even higher! In his free time Ervin practices the Chinese martial art of Wing Chun. What this has to do with his success in helping SiteGround clients? Read on.
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This year we’re starting a new series featuring our Top Customer Care reps every month! So far we’ve been sharing those on our social media accounts only, but we decided to turn it into an official new category on the blog and even expand it with some insights on the people themselves to reveal a bit about who they are not just in the office. SiteGround has always been about our people, so we hope you like it!
Continue reading “Top Customer Care of The Month: January”