Author: Dima Peteva

We’re excited to announce our new service – HackAlert.  HackAlert is the latest malware detection and early warning system available out there, powered by our partner GlobalSign-one of the longest established Certification Authorities and specialists in SSL security.

Malware is developed and improved every day to compromise PCs and spread viruses, hijack computers or steal personal information.  One of the biggest fears of website owners is for their site to be infected with hidden malicious code and then used as a vehicle to distribute it to the website visitors.  Unless remedied quickly, an infected website will shortly be flagged or blacklisted by search engines like Google for hosting malicious content. When visiting a flagged website, its visitors and potential customers will see worrying warnings about the site potentially harming their computers.  In both cases, you can expect a steady drop in your website traffic, at the least.

Continue reading “A new Malware Protection Service Now Available”

During the last few months, SiteGround has gone through a serious reformation related to the SiteBuilder solution we provide to our customers. The changes were triggered by some copyright issues, which our primary SiteBuilder provider SiteMagix was unable to handle professionally. This situation forced us to take decisive actions and find an alternative solution, despite the high costs of changing such a vital part of our service. The end result of our efforts is a better site-building tool for our customers and an entirely new Make Website package.

Continue reading “Good Bye Old SiteBuilder, Hello New Website Wizard!”

SiteGround has always been focused on providing feature-rich hosting solutions. As we continue expanding our extra services to portfolio, we have recently enabled SSH access on our shared hosting servers.

What is SSH?

Secure Shell (SSH), known as Secure Socket Shell, is a network protocol allowing secure remote access over an encrypted connection. It is widely used by network administrators and web developers looking to enable direct secure access to their host server.
Through an SSH connection you can easily manage your files and folders, modify their permissions, edit files directly on the server, etc. Both ends of the client/server connection are authenticated using a digital certificate and passwords are encrypted, providing a means for secure large data files transfer .

In-house developed SSH technology

So far so good, you probably already knew that – but why launching the service just now? As you know, at SiteGround we take great pride in our in-house technology innovations. We believe that technology should be designed to serve our clients’ specific needs, not the other way round.

The SSH technology we offer has been developed exclusively to meet the demands of SiteGround clients. Here are some of its main advantages:

1. Our SSH is installed in a chroot environment that is much more secure than what other SSH hosts offer. To put it simply – every customer with SSH gets access to their own secure, but restricted environment. The client is the only one allowed into it, but at the same time it blocks any access to the rest of the accounts hosted on the server. This is how we ensure providing greater flexibility for operations to those who need it, without affecting the rest of our clients in any way. In short – it’s a win-win combination.

2. The only authentication method we accept is through authentication keys for greater security. That way we ensure that even if someone has your login details, they will not be able to break into your account via SSH connection without the authentication keys.

3. We have designed the SSH service to allow greater flexibility to those who use it. The new SSH service allows you to set SSH connection permissions to your account depending on the IP address. Meaning, you have the opportunity to limit the SSH access to connections requested , for example, from your own IP address only.

4. For faster and easier management we integrated the custom SiteGround SSH solution in our cPanel. Therefore, all SiteGround clients can conveniently manage all features of their hosting accounts from one and the same place.

For more information on our SSH extra service, go ahead and visit our SSH tutorials section. All registered SiteGround clients can order the SSH extra service as an upgrade from their Customer Area.

On a final note, let me just give you a hint that the SSH upgrade is just the beginning of a campaign of delivering new and better extra services to the large and growing SiteGround community. So stick around for our season treats this winter.

Dima
Product Development – Marketing

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Recently tried visiting  SiteGround web hosting by https? Then you can’t have missed the latest addition to our homepage – the soothingly green address bar in the browser. The reassuring color pops up thanks to the highest assurance SSL technology we have recently added to our website – the EV (Extended Validation) SSL certificate.

How does the EV SSL work?

As each other SSL certificate the EV SSL guards by encryption the information on its way between the browser and its final destination – the server. What is more – the EV SSL is the only certificate ensuring that the final destination itself is secure too.  We trust the green bar not only because of its reassuring color, but also because it contains company information verified by a trusted Certificate Authority (CA). In seconds, it indicates that a domain is owned and a website is operated by a legitimate organization. It gets even more reassuring – this has been checked personally by an authorized professional as opposed to the automatic checks done when a standard SSL is issued.

How EV SSL brings happiness to everyone?

1.    Our customers are happier
Now our customers feel safer when submitting sensitive information on our website. After all, an authorized professional has checked us thoroughly before letting us turn on the green light on our website.
2.    Our sales people are happier
The more comfortable people feel about submitting their information on our website, the better the results of our sales people.
3.    Our website designers are happier
No more wondering where to place the annoying SSL site seal banner, which never matches the website design and always looks awkward.
4.    Our marketing people are happier
We now have a new tested technology to offer to our customers! EV SSL certificates are now available on our SSL page. Which helps us add to our number one goal:  Keeping customers happy!

Having added one more options to our SSL offers portfolio has made it easier for you to find the best solution to your needs. In addition, you now know how to give green light to your website visitors and turn them into customers. So, make sure to check out our SSL offers and choose the one that suits you best.

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Hello everyone! First and foremost, welcome to the SiteGround Blog!

For many years we fought against the idea of having our own blog as we doubted its value for the community. But hey, since we have one now, then there is a pretty good idea behind it! Our blog will be about life behind the scenes – there are so many interesting things about our hosting business that we haven’t had the opportunity to tell our customers and friends!

The blog is still very new but we hope that it will open the floor for sharing ideas and opinions. We would love to hear your feedback, so feel free to leave your comments. Be sure to subscribe to the feed or bookmark the page to make sure you will be up to date with the new stuff here.

Enjoy reading!

Tina

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