SiteGround Reporting live from Affiliate Summit East

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As any other marketing channel, affiliate marketing has its tips and tricks, and it takes know-how and experience to be good at it. That is why Missy Ward and Shawn Collins have undertaken the difficult task of helping affiliates and merchants share knowledge and find new business opportunities by organizing the Affiliate Summit conference that happens twice a year – on the East and on the West coast of the USA. The most recent Affiliate Summit just happened in New York, from August 10th to August 12th, and our team was quite excited to attend it. This year in New York, the learning focus was on how to maintain an affiliate website and get traffic to it.

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SiteGround at OSCON 2014

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You’ve probably heard that before, but here at SiteGround, we love Open Source. Our hosting platform is built on open source software, we host more than 150 different open source apps, and we sponsor various open source events and communities. Yet, this was our first time we sponsored OSCON – the biggest conference about everything open source, that happened in Portland last week.

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Student Web Hosting – A look at Product Management at SiteGround

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Sharing knowledge is one of the main moving forces at SiteGround and our technical tutorials, webinars, and resources are well-known to people building on Joomla, WordPress, and other platforms. Today, we would like to test sharing knowledge a different area – how we approach marketing and product management at the company. Six months have passed since the improved Student Hosting Program was introduced and this gives me a good opportunity to tell you about the process of launching new products that we apply. Continue reading “Student Web Hosting – A look at Product Management at SiteGround”

Hangout About the New Joomla and WordPress Toolkits – Full Record and Answers

As promised, we’re adding the full recording of the hangout we had on Tuesday on our new Joomla and WordPress toolkits. We’d like to thank all of you who joined us live! We have received some questions regarding the tool after the hangout ended, so we’re going to answer them in this blog post.

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How to Bring Our Client Meetups to the Next Level?

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After the success of our first Open Bar initiative in Orlando last year,  last week Tina, Daniel and I hosted the second SiteGround Open Bar in London. We were incredibly happy to see all the people that showed up to chat and have a drink with us. The fact that so many of you said that our support is second to none definitely made our evening and we got back home happy and more motivated to work even harder to keep that same level of highest quality of service. Besides the motivational boost, this event also made us think how to improve the client meetups.

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My SiteGround, by Kristina

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Kristina, or simply Krisi as most of us call her, is one of the most experienced members of the SiteGround sales team. In 2007 she was among the first employees in our just-established second office. Right from the start, her great dedication to her work and her outstanding talent to communicate efficiently, even with the most demanding customers, stood out. Now she is the inspiring team leader of the people, who take care of all pre-sale enquiries on our live chat.

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My SiteGround, by Valentin

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At SiteGround Valentin is the man who follows all possible security bulletins on the net. He is involved in almost any of the server level fixes we apply when a vulnerability in an application like Joomla, WordPress, or any of the hundreds others used on our servers appear. And if you expect a man like that to have a heart of steel and care only about technology, you would be surprised. Do not miss the very personal and touching story about Valentin’s SiteGround!

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My SiteGround, by Milena

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Here goes Milena: the person, who takes care of the SiteGround billing, finance, office administration and generally of all of us since the company exists!

Milena’s disclaimer: it’s never fair to have anyone talk/write after Lili and Mihail. I always enjoy listening to what they have to say, but then everyone expects the next person to be even funnier, which considering Lili’s insights and the dev fun is quite impossible.

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We now have a Responsible Disclosure Policy!

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Ever since I started working for SiteGround I have been really impressed with the effort that goes into protecting the data security of the company and (ultimately) the user. There’s virtually no action taken and no line of code written that are not thought through from the security perspective first. With this level of commitment vulnerabilities in our systems are rare. However, when they appear there is no way to guarantee we’d be the first to spot them.

It is a blessing that we have a community of thousands of happy customers, including some computer security researchers among them. During the years we had several vulnerability cases reported by customers. However, so far there was no structured way to report a security issue to us. To make up for this we are now setting up a formal Responsible Disclosure Policy.

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