To thank all our customers for helping us reach the incredible milestone of 15 successful years in business, we’ve performed a massive upgrade to all our hosting plans. Now, each customer gets even more features, regardless of their hosting plan. The enhancements listed below have been provided automatically and for free to all SiteGround users. Enjoy!
StartUp: Free Backup Restores
Our daily backup has always been one of the most appreciated features. Many site management mishaps are resolved easily and quickly through our one-click restore tool. To avoid hassle and additional expenses in already stressful moments, we now provide the restore option for free to all users, including our StartUp accounts.
GrowBig: Staging Tool & On-demand Backups
All WordPress and Joomla sites hosted on a GrowBig plan can now take advantage of our staging tool. GrowBig users can now create a working copy with a click whenever an important site edit is planned and test all changes before uploading them to avoid any issues with their live site.
Another feature that our GrowBig users now receive for free is the option to create their own backup copies on-demand. If working on a staging environment seems like too much of a hassle for some smaller changes, you can still enjoy peace of mind by creating a backup copy just before you start making these changes.
GoGeek & Higher: Advanced Priority Support
We have added a new rule about how inquiries by our GoGeek, Cloud and Dedicated Server customers are assigned to our support agents. Now, their inquiries initiated on chat or ticket are assigned with priority to our most experienced support agents available. This ensures an exceptional quality and speed of the technical support provided to our premium users.
We would like to once again thank all our users for their trust and support. Stay tuned as more great features are rolled out in the future!
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Wooow! Staging Tool & On-demand Backups on GrowBig plan! It’s amazing. I thought GrowBig is slightly expensive, but now it’s a hot cake. Thanks to the SiteGround team. I’m really happy to be a SiteGround customer.
Switching from bluehost to siteground was a godsend for both my sites (and businesses).
When I finally decided to migrate my first site, https://3rdgenpainting.com/ from bluehost to siteground, I couldn’t believe how easy the whole process was with the new siteground migration plugin.
It. Just. Worked. -Being a long-time bluehost customer, I was not used to this new feeling of things working how they’re supposed to. I was fascinated.
Furthermore, I started noticing after a week or two that my site was now significantly better, faster and dare I say, stronger (?). I’m a SEO nut so when I started see my rankings skyrocket after the move I decided that migrating site #2 was a no-brainer. (And yes I know sitespeed and SEO coorelate but honestly it was such a big difference that it had to be more than just that).
I migrate over site number two https://sophiascleaning.net/ over to siteground from bluehost and what do you know, this time my rankings legit went up overnight (tracking using ahrefs and semrush both). Yup, my DR went from 3.4 – 4.5 over night.
If that all wasn’t enough they have a server in my hometown of Chicago. I’m sure that has something to do with the event described above but you guys keep doing what your doing and you’ve got a customer and countless referrals for life. Thanks again SG team for making website hosting great once again!
Is the staging tool also available for gogeek customers?
Hi Allison,
The staging tool has always been part of the GoGeek package along with other advanced features like Git integration, PCI compliance and more. With the recent feature upgrade, we made it available for our GrowBig customers as well.
Does Siteground support everything needed for ViewShark streaming?
And, do you allow month to month?
The reason i ask, is, because some companies are very difficult to get refunds from, if their hosting is not what they say it is.
thank you.
Our servers are not optimized for video streaming. That’s a speciffic service, different from web hosting. If you’re embedding videos hosted elsewhere that’s ok but streaming directly from our servers is not something I can recommend.
GoGeek has excellent support, wouldnt mind a bit more storage space for sites though in that plan. Otherwise been with you for a while and all great!
Hi Simon,
Thanks for sharing your experience and being a long-term customer. We’ll consider your comment about storage for future upgrades. Regards!
Fantastic! I appreciate your phenomenal efforts.
Wow!
Amazing news, which gave me more confidence to stay with SiteGround forever. I am with SiteGround little over 3 years and by seeing its growth I’m so happy.
Thanks and congratulations to all SiteGround Team.
Would love to see staging for Drupal
We’ll consider your suggestion.
I’d like to see Staging for Drupal as well.
Awesome, you guys! I am such a fan of Siteground already, and now even more so. I’m watching your success and celebrating with you.
Thank you and happy birthday, SiteGround! You are the best! 🙂
If I upgrade from a start up account to growBig, will all the stuff on my existing website be unaffected? (Very new and nervous about all of this! But might like to try another website idea).
The upgrade is super safe, you shouldn’t worry about it!
Thanks so much!
I can’t wait to try Staging Tool for my GrowBig plan 🙂 Thanks Siteground!!
Nice! Great additions to my GrowBig plan. Thank you.
That’s really good news. Staging was the one thing I really missed from GrowBig. I could never justify moving up for the handful of sites I have. Now I have that and Restores! …along with super fast perf and great customer service. Why would you host anywhere else?
Thanks,
Ben
hi I am a new GoGeek SiteGround customer so I have not proper knowledge about web hosting and domain business plan but I am interest IT business very feel the domain and hosting business, so now I am run in my one website.
GoGeek & Higher: Advanced Priority Support – THANK YOU! We have three good sized Cloud Accounts and the issue of having to get past the scripts being used by lower level agents has been an ongoing frustration of ours. Our needs are simply different and given what we pay monthly this only seems fair. We really appreciate this procedural change. Thank you!
Thank you so much Lilyana for this great news!!!
So grateful. You guys are The Best in the Industry.
I just created my first staging environment in just 2 minutes.
Wowwww!!! Re-Wowwwww!!!!
Much appreciated.
Keep up the good work!
Kudos for your 15th Anniversary!!!
Definitely looking forward to using the staging tool. Thank you so much for all your efforts!
Great news! I couldn’t be happier with the value you already provided. Look forward to being a SiteGround customer for a very long time!
Good news, thank you for the good service.
Thank You for this Bonus…And your great ongoing customer support that you give – that’s why I really value having Siteground as my hosting platform
Thanks a lot, great news!
Agree. My experience has been stellar so far.
These are most welcomed updates. Now it makes those 2 other plans a better choice and an easier sell to our clients. Thank you!
I hope that under the celebratory spirit I may succeed to get another update from you…
… if only you would also increase the SiteGround’s max_execution_time as it’s currently set to 120 which is too low and I’m having a hard time. For example WPMUDEV’s Snapshot Pro backup solution fails. According to them “A minimum execution time of 150 seconds is recommended to give the migration process the best chance of succeeding.”
Please consider increasing this limit at least on the higher tier plans GoGeek and GrowBig.
Many thanks in advance !
Hi Chip,
Thank you for your feedback. With regard to the max_execution_time setting on our servers, we would like to clarify that it is in place to ensure that all accounts on the shared hosting environment, which your GoGeek plan uses as well, get equal portion of the server resources and to prevent the possibility of the actions of one user to impact negatively the other accounts. In our experience so far a limit of 120 has proven more than sufficient for a website’s day-to-day operations. We suggest you submit a ticket regarding the issue you have encountered with WPMUDEV Snapshot Pro backup so our techs can investigate it further and find a fix so you can use it on your account.
I’m with Faisal – so glad I moved to SG – great value, great support, great features (esp now with Staging and ad hoc back-ups) – I’m tellin’ my friends and colleagues (but not my competitors) about SG all the time!
Thank you for recommending us!
And all that without the price is higher? Amazing!
I love Siteground, haven’t regretted since changing.
My only issue is the 4,000 MB email limit. Wish it was unlimited like some other hosts!
Hi Jenry,
Thank you for choosing our service and we appreciate your support.
Please note the term unlimited email in the context of a shared hosting plan is not accurate as the available resources are not infinite and they are constrained by the parameters of the machine and technologies powering the server hosting the account. Therefore even providers that advertise this feature have mechanisms to monitor usage and apply restrictions on email storage if needed.
We aim to be transparent about our services and include the information about the allocated email resources for your account in advance as our goal is to ensure fair usage of the server resources among all accounts hosted there.
Staging environment on GoGeek , I will take that any day and every time. I am so glad I made the right decision to move all my clients sites away from crooked BlueHost and their SiteLock. So far so good with SiteGround . Go SiteGround !!!!
Nice update i like priority support but i feel for gogeek automatic malware scanner and automatic malware removal should be included after all it’s the premium plan and deserves enhanced security.
Thank you for your suggestion.
I second that, free malware scanner on GoGeek would be a nice free extra.
While a 60% discount when signing up was very generous, when the time comes to renew, having such extras might make the significantly higher price of renewal worth it.
Hi Sean,
Thanks for your comment. We also want to remind you that the GoGeek plan includes PCI compliance servers, one-click GIT integration and gives you more server power. With regard to regular prices, we always aim to provide value with our services and we constantly add new technologies and tools to improve the experience for our clients. Just last week we announced that Quic protocol is already running on our servers making websites load faster even with a slower internet connection.
Well, you guys just made me into a customer for life! SO HAPPY! Thanks for actually caring about customer satisfaction!
Idly love to see a bigger shared hosting plan is that in the works ?
Thanks for the suggestion we will consider it for any future upgrades.
All that upgrades is available to Woocommerce Hosting?
Hi Rogerio,
The enhancements apply to all customers regardless of their hosting plan, so they are available for WooCommerce Hosting as well.
Most excellent! I love the fact that you guys are always adding and improving our plans (I’m on the GrowBig) plan. I don’t need to look anywhere else – as long as your team continues to seek out how to add value to what I am already paying for. I can only grow with your company, so I’m not leaving.
Hi Yolanda,
Thank you for your support.
It is a very good and impressive news.
I had been SiteGround’s customer for over 2 years since June 2016. Then, I switched to another company because of quite high renewal prices. After 6-7 months spent with 4 other hosting providers, I decided to move my websites back to SiteGround.
I’m glad that my blogs are hosted with SiteGround again.
Hi Rafal,
We were really happy you are using our services again and your experience with us has made a difference.
Hello Lilyana,
thanks for the updates, but still something is not clear:
at this page I read that we have 5 free copies available for backup
https://www.siteground.com/tutorials/cpanel/backup-creation/
For GrowBig accounts, it means that after we made 5 backups for whatever reason (not only in staging, right?) the additional backup copies are to be paid?
Thank you!
Hello Angelo,
all the information in the tutorial applies only for the backup copies made trough this particular on-demand backup tool. It allows keeping a maximum of 5 manual backups at a time. If you already have 5, you cannot create additional ones. There is no paid option to create a 6th one. You need to delete one of the existing on-demand backup in order to create new manual backup through this tools.
Do you have VPS plans that support NGINX? I don’t see VPS plans on your website
Right now, all our regular plans are using Apache with NGINX infront of it working as a reverse proxy for our caching systems. NGINX-only configurations are available only for our enterprise customers.
How is the site speed I am sick of slow daddy
We’re one of the fasted hosting providers you can host with 🙂
Happy 15th Anniversary Siteground!
Like so many of us, I struggled with Bluehost and few other hosting providers, then I found Siteground 3 years ago and everything changed. No more random downtimes, issues are resolved in minutes instead of hours, and finally, I can focus on sites and content instead of fixing something all the time.
Thank you Siteground, and I wish you many more anniversaries.
I just moved my first site into the GrowBig plan and am very happy on how easy it was to migrate. The site performs quick, better than my last host. Just in time for me to luanch my new SAAS app. I think I will be moving all my sites to SiteGround!
That’s great thing to hear! Thanks for the kind words 🙂
I would love to see elastic memory to cater for spikes that can’t be explained.
Currently they cause your server to crash, rather than support occassional spikes.
Siteground are fantastic, this is my only criticism.
If they did this, then they cover every base for me.
Could you send me more details about this at hristo.p [at] siteground.com? I would love to see what’s the issue with the servers.
I started webdevelopment agency and after having used so many hosting providers for so many clients (Go Daddy, Blue Host and smaller players,) I have to say SiteGround beats them in performance and bang for buck.
I wish the StartUp could host up to at least 3 or 5 sites. Not just ONE.
You can check our higher-end plans, GropBig and GoGeek which are designed to host more than one website.