After we started our Facebook page and Twitter account, I have been really happy with all the positive feedback we have received. This once again proved that our collaborative effort for bringing good customer service is worthy.
As customer service importance varies by product, industry and customer, I thought it will be interesting for many people to read what SiteGround does about this. This post turned out to be a bit long, so take a cup of coffee before reading below 🙂
Hi, I just wanted to make a quick update. A few people from our team will be flying to Germany in a couple of days for the fifth annual WebhostingDay event organized by Intergenia. WebhostingDay 2009 will be held from March 18 to 20, 2009 at Phantasialand in Bruehl near Cologne, Germany.
In the previous post, we have already met the leaders of our technical team. Today I am pleased to introduce to you the people responsible for the management of other key aspects of the SiteGround hosting service.Â
Reneta – VP, Marketing and Product Development
We call her just Reni. She joined SiteGround in 2004 and started her work here as part of the Marketing Team. Today she is our Vice President, Marketing and Product Development, and is responsible primarily for SiteGround marketing, advertising, public relations, sales, accounting, and billing efforts. Oops, that gives her a bit more responsibilities than her title implies 🙂Â
I’ve been thinking that presenting our team is a good topic for our second blog post. It is quite impossible to introduce to our readers the whole SiteGround team within a single post (currently we are more than 70 people), so I will start today with a short presentation of the people who are in charge of that part of the critical aspects of our service such as uptime, server stability, technical support, etc.
Tenko – SiteGround Mastermind
Tenko is the person who always knows everything! He has been with the company since 2004, almost since its beginning. Tenko started his work here as a support team rep and shortly his management skills, profound knowledge and expertise in technical operations proved that he deserves to take a leading post in the company. Apart from being an excellent leader and expert in the technical field, Tenko is one of the passionate photographers in our team.
SiteGround web hosting company has recently announced launch of secured IMAP, POP3 and SMTP services. As part of its main goal to ensure the most secure and reliable web hosting environment, the company has dedicated time and resources into upgrading its email service by implementing an encrypted connection (via SSL) for sending (SMTPs), receiving (POP3s) and reading emails (IMAPs).
Continue reading “Secure Email via IMAPs, SMTPs, and POP3s now Supported by SiteGround”
Hello everyone! First and foremost, welcome to the SiteGround Blog!
For many years we fought against the idea of having our own blog as we doubted its value for the community. But hey, since we have one now, then there is a pretty good idea behind it! Our blog will be about life behind the scenes – there are so many interesting things about our hosting business that we haven’t had the opportunity to tell our customers and friends!
The blog is still very new but we hope that it will open the floor for sharing ideas and opinions. We would love to hear your feedback, so feel free to leave your comments. Be sure to subscribe to the feed or bookmark the page to make sure you will be up to date with the new stuff here.
Enjoy reading!
Tina
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SiteGround web hosting company recently announced that it is working on a new, customized theme for the control panel of its hosting accounts – cPanel. Driven by the challenge to provide better hosting experience to their customers and make the use of the account management tools even easier and more pleasant, the SiteGround team has dedicated its time and effort in redesigning the control panel “cPanel” default theme and including brand new tools for better account management.
Continue reading “SiteGround redesigns its control panel for better user experience”
SiteGround Web Hosting company recently announced that the number of officially supported applications on its shared servers has surpassed 500. That became possible due to significant investments in innovative system architecture and server optimization.
Continue reading “SiteGround supports more than 500 popular applications”
SiteGround Web Hosting announced that it starts the year 2009 with one of the widest collections of free resources on the web. The company has a great variety of free templates, tutorials and articles about diverse open source scripts, all supported on its servers and used by both SiteGround customers and website visitors.
Continue reading “SiteGround provides one of the richest collections of free website resources on the web”
SiteGround web hosting company announced the launch of the new dedicated server – Intel Atom 330. The company is the first shared web hosting provider to offer such a resource-efficient, environmentally friendly, powerful, and yet low cost server solution to its customers.
Continue reading “SiteGround Offers Low-Cost and Environmentally Friendly Servers”
