#SoftPowerisOurSuperpower: How Women Thrive in Tech | Part One

In the spirit of International Women’s Day, we’ve set out to reveal how women here at SiteGround are transforming what some dismiss as “soft” qualities into the superpowers that drive innovation and excellence.

Welcome to our March series, #SoftPowerIsOurSuperpower. Over the course of three blog posts, we’ll share our talks with 13 remarkable women from different departments at SiteGround. We’ll show you how those women defy stereotypical qualities and turn them into the foundation of creative problem-solving and leadership in even the most technical roles.

In this first piece, we introduce you to Alexandra Chariyska, Front-End Development Team Lead, Sofia Kostova, Finance Analyst; Tsvetomira Trifonova, Product Owners Team Lead; Desislava Angelova, DevOps Engineer; and Katerina Nikolova, CRM Manager.

Q1: Which stereotypically “soft” powers of yours do you consider your strongest qualities and why?

“Communication. It goes beyond just speaking clearly—it’s about active listening, providing feedback, mentoring, and ensuring that everyone feels heard. This ability helps me build trust and understanding, creating stronger connections and fostering mutual respect.”

Desislava Angelova, DevOps Engineer: “One of my strongest ‘soft’ qualities is attention to detail. In the DevOps field, details that might seem insignificant at first glance can have a huge impact on system stability and security. That’s why I approach every step – from configuration and automation to monitoring – with precision.”

“In product management, it’s crucial to walk in your customer’s shoes, feeling their pain and finding solutions for a better journey. Then, take the same walk with your team colleagues from every department involved – design, development, legal, management, etc. Without empathy and the ability to walk in other people’s shoes, clashes are inevitable, and product development turns to chaos.” – Tsvetomira, Product Owners Team Lead

Sofia Kostova, Finance Analyst: “My attention to detail is like a crystal ball that helps me foresee potential challenges and opportunities. It’s a crucial skill that allows me to anticipate risks, prepare effectively, and uncover the story hidden within the numbers on a simple spreadsheet.”

Q2: How do you turn a stigma into an opportunity?

“I use being too emotional as an advantage by leveraging it to recognize the unspoken emotional barriers our potential clients might face within their journey. This way, it turns from a liability to an essential perspective, which I can always count on.”

Alexandra: “It’s important to recognize that the stigma doesn’t define you; it is part of your experience, and it can be used as motivation to prove to yourself and others that you are more than what they see or assume.”

Sofia: “I transform the stigma that women worry too much into an opportunity by embracing the stereotype. This way, I can weave a safety net and ensure that I am always ready to pivot and adapt if needed.”

“I don’t see stereotypes as obstacles, but use them as motivation. I constantly strive to improve my knowledge and provide effective solutions. Fortunately, I work in a team that values effort and skills, where we support each other, which gives me even more confidence and inspires me to keep growing.”

Q3: What makes a woman particularly great at your job?

“Women often have a natural ability to envision different scenarios and interpret numbers in a way that reveals the bigger picture. Our curiosity and meticulous attention to detail ensure that no stone is left unturned. This is especially crucial in finance, where even a minor discrepancy of just -1 can mean a huge net difference at the final row.”

Tsvetomira: “Our empathy and more gentle approach, especially in high-pressure situations with tight deadlines and last-minute changes, helps women thrive in Project Management.”

“A woman excels in a team lead role thanks to her constant balancing between strong technical expertise and being a good listener. This helps us create a supportive work environment where everyone grows, and each team member’s strengths are leveraged.” – Alexandra

Q4: If you could give one piece of advice to your younger self, who was just starting out, what would it be?

Alexandra: “If I could give advice to my younger self, who was hesitant to speak up or share ideas, I would tell her to stop worrying so much about what others think. Because growth happens when you step outside your comfort zone.”

“Your perspective matters more than you think because you might have a fresh take on patterns veterans have become blind to. This makes your ideas extremely valuable.” – Katerina

Desislava: “Never give up when facing difficulties—approach each challenge with determination and a methodical mindset until it becomes just another successfully conquered obstacle.”

Sofia: “Embrace your natural tendencies to think deeply and thoroughly. While it might feel like unnecessary overthinking at times, this quality will become one of your greatest strengths in your career.”

“Find what you love to do. Become good at it. If you’re in the right workplace, it will be noticed.”

If you’re eager to join a place where your unique strengths are celebrated, and you’re encouraged to push boundaries while growing professionally, join us. Check our open positions and start your journey with us.

Meanwhile, stay tuned for Part 2 of our series with SiteGround Women, who redefine stereotypes in tech.

Turn the Holiday Mess Into Success with SiteGround

The holiday season is a whirlwind of joy and hustle, with Santa leading the charge. But what if he had SiteGround by his side? This year, we launched new tools and features to lighten the workload for every website owner – even Santa himself! Here’s how:

Sleigh-Speed Performance 🛷

For 20 years, SiteGround has delivered ultrafast hosting magic, ensuring your website can handle even the busiest holiday rush. Our powerful platform, featuring built-in multi-level caching, free one-click CDN, and custom setups, ensures your site runs smoothly and efficiently all year-round – but especially during high-traffic seasons!

Grinch-Proof Security ⛔

Just as every snowflake is unique, so is your website. With our new Premium Backup feature you can keep your data safe and ready for instant recovery. Say goodbye to the naughty Grinch with our robust security, allowing you to rest easy while we keep watch around the clock.

Unwrap New Tools for a Stress-free Holiday Season 🎁

🤹🏼 Workshop Wonders

Unite your team with the magic of Google Workspace and transform your operations into a seamless gift-wrapping machine. Organize, collaborate, and respond swiftly, ensuring smooth and efficient teamwork during the busy holiday season.

📨 AutoMagical Email Marketing Tool 

With the automated magic of our Email Marketing tool, your messages reach everyone – children and grown-ups alike – just in time for the holidays. Ensure your communications are timely and effective, spreading cheer far and wide. 

🧝🏼 Expert Elves on Duty 24/7

When tasks get overwhelming, our Expert Care elves are ready to lend a hand, keeping everything merry and bright. 

Explore these features and more to ensure your website shines bright this holiday season. Visit our page to discover how SiteGround can transform your holiday experience and take advantage of our special offers!

SiteGround’s Commitment to Inspiring Young Minds for STEM: Our Activities with Uni for Kids

The idea behind the circuit board in unicorn shape

At SiteGround, we believe in nurturing the curiosity and creativity of future generations through engaging, hands-on experiences. One of the most fulfilling aspects of our community involvement is our collaboration with Uni for Kids: scientists, inventors, engineers, educators and entrepreneurs, inspiring young people to discover and develop their talents in science, art and the arts. With their help we inspire young learners across the country to ignite their passion for technology and innovation. 

Our friends from Uni for Kids designed circuit boards shaped like the SiteGround unicorn and it has inspired more than 300 kids (so far) across the country for STEM. 

This kid’s workshop was so successful, we decided to challenge the grown-ups as well! We started with our own team during our amazing 2024 SiteGround Team Festival! From there the idea grew into turning them into Christmas tree decoration – and some of our lucky partners got one hand-made especially for them from SiteGround for Holidays 2024!

Supporting Sofia Science Festival 

Continuing our mission to spark an early interest in STEM, we proudly supported an Electronics Workshop at the Sofia Science Festival on May 11 and 12 at Sofia Tech Park. This workshop was part of the “Engineers in Action” event and offered kids from 1st to 12th grade a chance to build their own circuit boards shaped like the SiteGround unicorn. It was an incredible opportunity for young minds to dive into the world of electronics in a playful, interactive way. 

Regional Technology Forum “Engineers in Action” in Varna & Plovdiv

Our involvement with Uni for Kids extends to supporting events like the Varna & Plovdiv Regional Technology Forum “Engineers in Action”. This forum allows hundreds of kids a day filled with:

Robotics and 3D modeling competitions for students, featuring challenges such as line-following and track navigation.

A youth tech expo showcasing scientific and technological projects by students.

Hands-on workshops in electronics, 3D modeling, and automation.

A career fair with presentations by partner companies, offering students insight into real-world tech career paths.

One of the standout attractions was of course our Electronics Workshop, where kids can once again build their own SiteGround unicorn circuit boards—a fun challenge that taps into their creativity and problem-solving skills.

Hosting Teach for Bulgaria: A Special Visit to Our Office

On June 4, we had the pleasure of welcoming 15 third-grade students from the local school in Dinkata Village, Pazardzhik, for a unique SiteGround Day. This event, hosted in partnership with Teach for Bulgaria, was designed to inspire these bright 9-year-olds with a blend of fun and educational activities.

The highlight of the day was our Unicorn Workshop, where the children built their very own unicorn circuit boards. This hands-on activity not only introduced them to basic electronics but also gave them the joy of creating something tangible. The excitement in the room was palpable, punctuated by bursts of laughter as the children brought their creations to life.

Adding to the experience, SiteGround team members Yasen Kiprov and Sophia Lasheva shared inspiring stories about how childhood dreams, combined with dedication and hard work, can become reality. Their talks sparked conversations and encouraged the students to envision a future where they could pursue their passions fearlessly.

Looking Ahead

At SiteGround, we are more than just a tech company; we are active participants in shaping the future by fostering a love for learning and innovation in young minds. These initiatives with Uni for Kids are just one way we contribute to our community, empowering the next generation of tech enthusiasts to dream big and achieve more.

Join us in supporting and celebrating the future tech leaders. Let’s continue to inspire and be inspired!

Our Co-founder Awarded the First Bulgarian Entrepreneurs Hall of Fame Winner

At SiteGround, we are beyond proud to share that our founding member, Ivo Tzenov, has been honored as the first-ever winner into the “Bulgarian Entrepreneurs Hall of Fame.” 

This recognition came during a glamorous gala at the National Theatre, where leading figures in the business world gathered to celebrate excellence and vision. This event, organized by The Bulgarian Entrepreneurial Association (BESCO), marks the start of a tradition aimed at acknowledging entrepreneurs who not only build successful ventures but uphold values that inspire future generations. 

For us at SiteGround, this award symbolizes the hard work, resilience, and commitment that Ivo has shown since the very foundation of our team. From our roots as a small startup, over 20 years ago, to becoming a global leader in web hosting technologies, his passion for innovation and people-first philosophy has defined who we are. 

A Journey Built on Empowering Others

In an emotional speech to over 600 attendees, Ivo Tzenov reminded us all what truly matters in business: “The most valuable thing we can do is inspire and empower people to create. We started by fostering this freedom within SiteGround, and later expanded our impact through our foundation. Today, I’m grateful to BESCO for supporting not just us but all entrepreneurs in Bulgaria.” He spoke with the conviction that building opportunities for others is a responsibility that drives progress, not just within a company but throughout the community. 

An Event Honoring Bulgaria’s Pioneers 

Ivo’s recognition was part of an evening that celebrated leaders across multiple industries. Over 100 nominations were considered for the award, with only five people reaching the final vote of a jury cоmprized by BESCO’s main partners over the years: more than 80 prominent personalities from the Bulgarian entrepreneurial ecosystem, including experienced investors and successful entrepreneurs. 

The five honorees included: 

  • Hristo Hristov, CEO of Darik Radio, who transformed the media landscape with innovative news platforms. 
  • Mihail Stoychev and Georgi Petrov, whose work with SMS Bump and NitroPack has reshaped digital marketing, achieving significant milestones in just a few short years. 
  • Svilen and Konstantin Rangelovi, the creative minds behind Dronamics, developers of the world’s first cargo drone, “Black Swan,” showcasing Bulgaria’s potential for world-class technological achievements. 
  • Raycho Raychev, founder of EnduroSat, who has pushed the boundaries of space technology, collaborating with giants like SpaceX. 

The Power of Community and Shared Values

BESCO’s CEO, Dobromir Ivanov, spoke to the essence of entrepreneurship in Bulgaria: “Entrepreneurs are united by their values. For them, success isn’t just what they achieve for themselves but what they give back to others.” This sentiment echoes our own culture at SiteGround, where teamwork, mentorship, and a commitment to fostering talent are woven into our fabric. We believe, like Ivanov, in the principle of “give back & pay forward.” 

More Than an Award 

Ivo Tzenov’s induction into the Hall of Fame is a testament to the journey of not just one entrepreneur but to SiteGround’s collective commitment to creating opportunities and breaking boundaries, that we have upheld for over 20 years. The Hall of Fame award is more than recognition; it’s a reminder that success can and should include uplifting others and setting a positive example. As SiteGround continues to grow and contribute to the global tech landscape, we remain committed to our roots and to the values that made this recognition possible. 

We hope that this honor inspires the next generation of innovators to see that greatness can be achieved, nurtured, and shared right here in Bulgaria.

SiteGround Wins Google Cloud DORA Award for Culture of Performance and Innovation

SiteGround Wins Google Cloud DORA Award

We’re thrilled to announce that SiteGround has been honored with the Google Cloud DORA Award for Nurturing Team Culture of Performance and Innovation. This recognition places us alongside global leaders like GitLab, Uber, Vodafone, Virgin Media O2, and more, acknowledged by the awards for their industry excellence throughout the years. The SiteGround Google Cloud DORA Award is a testament to the hard work and dedication of our team, highlighting our efforts to continuously improve our operations, work processes, technology, and infrastructure for the benefit of our clients. 

Innovating DevOps for Performance and Growth 

The Google Cloud DORA award recognizes organizations at the forefront of advancing DevOps through DORA research. Our award demonstrates how we implement effective DevOps processes that lead to a more productive work environment, better teamwork and efficiency, and deliver top-notch performance while ensuring our clients have the best possible experience.

What Does DORA Measure?

The DevOps Research and Assessment (DORA) team developed the Four Keys project, which helps organizations like ours track important aspects of our software development. This allows us to see how well we’re doing and find ways to make our software delivery and teamwork even better, ultimately enhancing our clients’ experience with our services. 

These four key metrics are: 

  • Deployment frequency
  • Change fail rate
  • Failed deployment recovery time
  • Lead time for changes

For over a decade, DORA has validated these software delivery metrics as an effective way of measuring the outcomes of the software delivery process. Each year the DORA research team publishes a comprehensive Accelerate State of DevOps Report, collecting data through an annual, worldwide survey of professionals working in technical and adjacent roles.

This year nearly 3,000 working professionals from a variety of industries around the world participated in the survey to help form a better understanding of the factors that drive high-performing, technology-driven organizations. The DORA awards outline companies with exceptional results in the field, and SiteGround is proud to be recognized among the top-performing organizations with a DORA award!

SiteGround’s Performance on Key DevOps Metrics

According to DORA’s analysis of the state of DevOps across all 3,000 respondents in 2024, four clusters of companies emerged, based on their software-delivery performance: Elite, High, Medium, and Low.

Here is how SiteGround stacks up in each metric of our software delivery process today:

Deployment Frequency

This measures how often we update our software with new features or fixes. Frequent updates mean you’re always getting the latest improvements, product features, and fixes. 

Our current deployment rate of 6 times per day places SiteGround in the Elite group of companies – under 19% of all surveyed respondents with multiple deployments per day according to the DORA report for 2024. 

Change Failure Rate

This measures the percentage of updates that cause problems and need fixing. A lower rate means our updates are more reliable, giving you a smoother experience. Our change failure percentage of just 0.75% ranks us at the forefront in this category, with a 5% considered Elite performance.

Failed Deployment Recovery Time

If something goes wrong after a release or a change in production, this metric shows how quickly we can fix it and get everything back to normal. At SiteGround our failed deployment time is exceptional – only 8 minutes, with less than an hour considered Elite performance.

 Lead Time for Changes

This shows how quickly we can take a new idea or fix it and make it live for you to use. Faster times mean we’re responding quickly to your needs. According to the DORA report for 2024, our lead time of 8 days places us on the verge of the High performers group with up to one week lead time for a change. 

Modernizing our DevOps to Empower Millions of Websites to Succeed

Our results and recognition in the Nurturing Culture of Performance and Innovation category are rooted in the synergy of our team-empowering work ethic, effective solution-building, and proactive approach to technology, which was unleashed to its full potential after we switched our bare metal to Google Cloud infrastructure. That transition opened up the resources to improve our software development cycle, our cross-team work efficiency and quality, and more effectively track and measure the results from this targeted effort. 

Ultimately, this enabled us to rapidly expand our product portfolio, making us evolve from a leading web hosting provider into a comprehensive digital experience platform. We now offer cutting-edge products to empower clients to not only maintain high-performing websites but also build a more successful online presence – all under one roof. 

What This Means for Our Clients?

Winning the Google Cloud DORA Award is not just an honor for us, but a commitment to our clients. Here’s how our focus on the DORA principles benefits SiteGround’s clients: 

Leading the Way of Innovation

At SiteGround, we pride ourselves on being at the forefront of technological advancements in web hosting and digital solutions. Our commitment to frequent deployments means we’re constantly integrating the latest technologies and features into our platform. Our proactive approach ensures that your website is equipped with cutting-edge tools to stay competitive in a rapidly evolving digital world.

Quick Response and Agility 

Our reduced lead time for changes means we can swiftly implement your feedback and adapt to new market demands. Whether it’s a new feature you’ve been waiting for or a critical fix, our agile development processes ensure that your needs are met promptly, keeping your operations running smoothly and efficiently.

Reliability You Can Count On 

We understand that downtime can significantly impact your website. That’s why our focus on minimizing the time to restore services ensures that any disruptions are addressed quickly, with minimal impact on your operations. Our robust systems and processes are designed to provide you with a reliable service you can depend on.

Quality and Consistency

Our low change failure rate reflects our commitment to delivering high-quality updates. You can trust that our improvements and new features will enhance your experience without causing disruptions. This reliability allows you to focus on your online presence, knowing that your digital infrastructure is in safe hands.

Empowering Client Goals and Team Innovation 

At SiteGround, it’s the expertise and dedication of our technology-driven team paired with our focus to always drive our services and products forward that positions us as industry leaders. Your success is our success, and we’re committed to providing the best tools and services to help you achieve your goals. Winning the Google Cloud DORA Award underscores our technical excellence and our commitment to nurturing a company culture of performance and innovation for the benefit of our clients and our industry as a whole.

Today’s National Awakener Leaders: How SiteGround is changing education

In a world where technology is constantly evolving, people remain our most valuable asset. Education is the key to a successful future for our society and economy. At SiteGround, we believe that investing in education is the foundation of any successful society.

Our strongest example is always personal. In our team, we believe that everything starts with us!

SiteGround People Supporting Education

A Personal Example – Ivo Tzenov 

Our founder, Ivo Tzenov, himself a graduate of the American University in Blagoevgrad, returned to share his inspiring journey with the new generation. In his motivational lecture, he talked about how the idea for SiteGround was born, the challenges he faced, and the lessons he learned on the road to global success. Ivo emphasized the importance of adaptability and the pursuit of learning and continuous development in a rapidly changing world. His advice was a truly inspiring spark for students who dream of building their careers.

Ivo was joined by colleagues Valentina Kozhuharova, HR Manager, and Dorothea Hadjigeorgieva from the company’s investment department. Valentina shared more about the development of SiteGround’s culture, while Doroteya gave examples of the company’s investment strategies that respond to current trends with a focus on current global challenges such as climate change and sustainable production.

Teacher Training 

We believe that quality education starts with teachers. That’s why, in partnership with our “Lead by Example” foundation, we organize practical workshops called “Artificial Intelligence in the Classroom. This year, we reached nearly 100 teachers in Sofia, Plovdiv, and Stara Zagora, teaching them how to integrate artificial intelligence into their teaching. Studies show that only 1/3 of teachers in Bulgaria are familiar with these technologies and many are still skeptical. Our workshops aim to change this by providing teachers with new skills and tools that can make learning more engaging and effective.

Support for Students 

We don’t forget about the students either. With our leading AI expert, Yassen Kiprov, we conducted the first of a series of inspiring lectures for seventh-grade students. Yassen discussed the various applications of artificial intelligence and shared personal experiences from his professional journey. He emphasized the importance of continuous learning and adaptation to new technologies, which is crucial for success in the modern work environment. At the end of the lecture, he offered practical AI tools that students can use for educational purposes.

In addition to school visits, we are transforming our office into a knowledge hub. This summer, 15 third-grade students from the “Kocho Chestimenски” Primary School in the village of Dinka, Pazardzhik, immersed themselves in the world of technology and learned how to navigate their future educational choices during an exciting visit to us. Three lecturers from our company participated in the training.

SiteGrounder for 3 Days 

Summer is not just for vacation – we also organized our summer academy “SiteGround-er for 3 Days.” This initiative provided the children of our employees with a unique opportunity to get acquainted with the business and develop new skills. For three days, 13 children aged between 15 and 20 participated in practical workshops, learned the basics of online business, and received career guidance from our specialists. We included a module on socially responsible behavior to highlight the importance of philanthropy in business.

Ecosystem 

There is an old saying that it takes a village to raise a child. This is also true for education. We know that we cannot do it alone, which is why we have found our allies, whom we support sustainably and with whom we bring about change every day. We work on developing teacher potential, digitizing the educational process, and encouraging entrepreneurial thinking among youth, and we are developing a partnership with INSAIT.

Our commitment to education goes beyond the training for teachers and children that we organize ourselves. It is part of our activities and support for Teach for Bulgaria Foundation, the largest non-governmental organization in Bulgaria focused on transforming the educational system and processes for the better. Our investment over three years is €150,000, and together we launched the “Model Schools” program, which has already reached over 100 schools and 44,000 students, focusing on modernizing their management and teaching practices aimed at academic progress and the well-being of every student.

We recognize that education does not stop in the classroom. That’s why we invest in programs like ABLE, which offers youth from across the country the opportunity to develop entrepreneurial thinking and real business ideas. Additionally, our support for the Institute for Computer Science, Artificial Intelligence, and Technologies (INSAIT) is a strategic investment in the future of the Bulgarian education system. With up to €6 million over five years, we aim to attract world-renowned experts to train the new generation of specialists.

Education is a process that requires effort from all of us. We believe that together we can create a better future for the next generations. Let us be the modern enlighteners who change the world! 

10 Skills to Learn at a SiteGround Team Festival

Every Summer at SiteGround for the past eight years has been invariably marked by the anticipation of our biggest internal event – our very own SiteGround Festival. We’ve been organizing it ourselves from start to finish since 2016, with a one-year Covid-induced pause that made us appreciate it even more. It’s an epic two-day outdoor get-together complete with various daytime hands-on workshops, sports tournaments, and group activities that our team members not only get to choose from, but some of them even get to lead themselves. The goal is for everyone to try out a new skill, showcase a talent, get crafty, get creative, or get moving, all while seeing the people you work with every day in a different light. 

In the past we’ve had a craft beer brewing workshop hosted by a Software Engineer team lead, a DIY natural cosmetics workshop by a member of our Project Management team, a morning workout session by a passionate gym enthusiast from HR, a DIY dreamcatcher workshop with our Head Office Manager, a coffee brewing and tasting session with our barista-at-heart Video Content Editor, a locksmithing session with our DevOps team lead, where we learned how to secure a lock just as well as how to bulletproof a server – and so much more!  

Here are 10 more things that you could try out at the SiteGround Team Festival this year. Hopefully, the list alone is enough to inspire you to build something, share, or learn a new skill yourself.

Pottery

You will usually find us crafting client interfaces on a workday, but this one was different. Similar to what we normally do with code, and html and css, this time we tried building a physical tool from scratch! We got to spin pottery wheels and get hands-on for real. Turns out it’s way harder when you don’t have an Undo button, or a backup to revert from – but all the more satisfying!

Screen-Printing

Changing up the glow of the laptop screen for the colors of live screen-printing! There was a constant line to make your own t-shirt or a tote-bag, and even add some extra ones to bring as a gift home – or to a colleague who had to miss the SiteGround festival this year. 

screen printing siteground team festival

Upcycling

We usually shiver when we hear the word “redesign”, but not this time! “Reduce. Reuse. Recycle.” is not only our motto when it comes to our office culture, but a way of life, too. Here we redesigned and repurposed old clothes into practical new items like shopping bags, handy clutches, or chef aprons with a twist!

Cooking like an Italian

Having Italian team members is the best – they double as a local guide on your Marketing mini-teambuilding, teach you the craft of Italian hand gestures on a Zoom call, and police you that it’s illegal to have a cappuccino after 12 pm. But this year things got even more serious than spaghetti code – we got our Marketing Manager for Italy to co-lead our cooking workshop. The result: pitch-perfect Tiramisu and Margherita!

Check out our Italian Cookbook Here

Unicorn Circuit Board

Here is where we really got into the nitty-gritty! Can you put together your own SiteGround circuit board correctly, so that it lights up in the end? It’s child’s play – so we got back to school with this Uni4kids  workshop.

Floristry

How hard can it be, putting flowers in a vase, I thought. Well, just look at the faces of the people who got to answer this question in a two-hour workshop. It’s definitely not as easy as sprinkling emojis in your email subject lines!

Digital Photography

In the AI era, upping your digital photography game is a must! Our aficionado-turned-pro photographers from our Web Design and Motion graphics team, together with a member from no other than our Finance team worked with over 60 (!) enthusiasts, sharing tips and tricks. Then they put it all into practice thanks to our colleague-turned-model for a day. Now with even one look at the profile pictures in our company Slack, you can tell who visited this workshop! 

Candle-Making

This candle-making workshop sure looked like anything but. Who thought candles could look so delicious?!

FPV Planes

fpv planes siteground fest

Building an airplane while flying it is a tactic we left in the first years of our 20-year history as a company, but we still know how to do it. And this workshop proved it. Once built, we flew our FPV planes to get some stunning views from the skies!

Sumo Wrestling (Even If You Don’t Have the Physique for It)

It’s important to always have someone to do the heavy lifting for you – such as our technical support team! Here, they had to literally step up. After years of battling countless website misconfigurations, database optimizations, and tough-nut cases that they crack in a blink of an eye on a daily basis, now they added inflatable sumo under their belt.

Bonus: Stage-Diving

This we only recommend for seasoned professionals – such as our CEO. He was the one trademarking this move on our very first team festival. Eight years later, I guess nothing’s changed:

These are just some of the activities that stood out to me, and I, for one, had never tried before. But if you ask anyone of the remaining 550 SiteGround festival go-ers, their list will look completely different. Some painted landscapes, some tried salsa dancing lessons, some played board games, tennis, volleyball, ping-pong, darts or football. Some did Pilates and crossfit workouts together every morning of the festival, while still others left at 8:30 am. on a hike to a 2,516 m. mountain peak on our last day. And still, others were working 24/7 – our customer service teams were tirelessly standing by from the comfort of our hotel and festival grounds – making sure our clients were happily taken care of without a hiccup.

That’s the beauty of being a team – everyone’s different, but together, you make something way greater, and more versatile, than the sum of your skills and talents.

5 ways to reduce stress levels at worк 

October 10th marks World Mental Health Day worldwide. At SiteGround, this topic is an essential part of our overall health and well-being. It affects not only how we work, but how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. Psychological support isn’t just about solving problems; it’s about increasing self-awareness, building coping skills, and fostering better relationships. 

According to the World Happiness Report 2024, mental health is a key component of national happiness. Countries with higher levels of mental well-being tend to rank higher in happiness overall. This suggests that there is a strong link between mental health and happiness.

How to Lower Stress Levels?

There are many things you can do to improve your mental health and lower your stress levels at the workplace or in general. Here are just a few practical tips that you can easily implement in your daily life whether you work alone, or in a team, from home or in the office:

  1. Get regular exercise. 

Exercise is a great way to improve your mood and reduce stress. Any type of exercise, such as brisk walking, or a stroll around the block every day can boost your mood, and even help you sleep better. Whether you’re counting steps, distance or minutes spent outdoors, every effort counts.

Physical activity is something we in SiteGround believe is a very important part of everyone’s stress-free lifestyle. That is why in our office in Sofia, we have our own fitness center where, in addition to access to an instructor, we have more than 10 sports group training sessions every week. As a consequence over 50% of our Sofia team trains in the office every weekday, and more than 50% of our colleagues from other offices actively use their company covered sport cards. 

The sports initiatives in which our team is involved outside the office number more than 15 per year, and they are usually large events of a charitable nature. You can easily join some of those individually, such as Begach running club events, Legion Run, Bike and Run for Chepan, etc.  For eight years now, we have had our own football team, which actively trains, of course, again with the financial support of the company, and often participates in charity matches.

A unifying expression of these internal policies is our annual Get Fit Challenge, which we have organized for our team for 7 years in a row. The goal is to challenge and stimulate more people to start playing sports, as well as to support various social causes with their participation. Many of our colleagues are motivated to start active sports precisely through this initiative and continue after that, and every year we see more and more new enthusiasts.

  1. Mind what you eat.

Eating a healthy diet can help improve your overall health and well-being, including your mental health. You’ll be amazed what difference your eating choices can make and we’re not even talking about appearance, but overall disposition. A quick start would be to reduce over-processed or junk food, shop local veggies, eat food that is in season, and try to cook your own meals at least once a week. It’s easier than you think.

At SiteGround we provide healthy meals and snacks for our employees, in addition to encouraging them to participate in physical activities. Our free restaurant for employees in Sofia has been operating for several years now, as well as our catering program for the offices in the country.

In our restaurant we enjoy a rich and balanced menu prepared by seven fantastic chefs who prepare the food in the restaurant on site and with products from selected suppliers. Every day there is soup, two types of salad, two meat dishes (alternating with fish) and two vegetarian dishes, including a vegan one. For those who exercise and monitor the energy balance of their food, the main nutritional values ​​of the healthy delicacies have even been calculated.

3. Relax & Rewind.

Spending time with loved ones can help reduce stress and improve your mood. A reason strong enough to make us implement reduced working time on Fridays. Our employees work shorter hours on Fridays, which gives them more time to relax and recharge.

This extra time they can spend with their loved ones or devote to developing themselves by learning new things or practicing their hobby is something the company believes in giving to make employees happier and more productive.

4. Find your mood-booster.

Have you heard the saying “Do what you love, and you’ll never have to work a day in your life work super hard with no separation or boundaries”? Loving your work is great, but try to prioritize your spare time and find other things that make you feel good. Skiing, mountain bike, board games, dancing, books, movies – if you can find other team members to practice your hobbies with, even better!

At SiteGround we have a club of interest for all of the above. Every winter we organize company-covered ski and snowboard days and lessons for all team members who would like to attend – yes, on a workday. We go on mountain bike weekends, team hikes, and the most exciting of all – SiteGround Team festival outdoors to unwind, relax and recharge together. Find your bunch of like-minded people, and unplug every once in a while. It will do you more good in the long run.

5. Seek professional help. 

If you are struggling with your mental health, don’t be afraid to seek professional help. A therapist can help you overcome stress and anxiety, teach you coping mechanisms and help you develop a treatment plan.  

At SiteGround we have a professional mental health help program in place, including free consultations with a psychologist from the hOUR THERAPY platform.

The consultations are company-covered, and completely anonymous, featuring a professional psychologist of personal choice. They can be held in person or online, while confidentiality and privacy are guaranteed. There is a stable interest among our team to this perk, and they have the confidence that they may rely on professional consultations and advice whenever they need it.  

World Mental Health day may be just one day in the year, but the truth is, it’s how you spend every day that counts. By taking care of your mental health, you can improve not only your work, but your overall well-being and live a happier, more productive life! 🦄🎯

(Un)Usual Workday at SiteGround Team Festival

As the Summer festival season is coming to an end, there is one more major event on SiteGrounders’ work calendar: our Annual Team Festival. This is the 7th edition of the Sitegrounders-only event, which is even more special, since we’re also celebrating our team’s 20th anniversary! Curious what a day at the festival looks like? Here’s a sneak peek:

The story behind our team festival

We always go above and beyond – with our services, our products, and our technologies – and our team-building events are no exception. Each year we gather all of our 500+ employees in one place and celebrate our successes with a two-day full-swing crafts and music festival. But how did this epic fest idea come to life?

It all started back in 2015 when we realized our usual team gatherings just weren’t cutting it anymore. We had just grown to 300 team members spread across three different locations and we needed something fresh to bring us all together in celebration of our team efforts, all while keeping our 24/7 services running smoothly.

Our company culture has always been very people-driven, so we decided to ask our team to come up with their dream team-building idea. Each team had to come up with their own proposal and present it to everyone, who would then vote for the best proposal. That’s how the SiteGround camp festival idea was born – dreamed up, designed and run by our own team. We wanted it to be for us, by us, to highlight our team talents and values.

Since then, we’ve grown from 300 to 550 people, and so have our festivals through the years – without a single disruption in our 24/7 stellar work and services.

The Past Festivals

Here’s a quick trip down memory lane to show you just how far we’ve come.

The One When It All Started

We created a SiteGround Camp with the theme “Share. Play. Enjoy.” The camp was set in a beautiful meadow with mountain views. That year also started another tradition: every year, a group of musicians from our own team opens the stage.

The One By The Sea

The second one was on a beautiful beach on the Northern Black Sea coast. Then, for the first time, we built our own stage with four amazing bands, who performed for the huge SiteGround family while we jumped, danced, and sang the night away.

The One In The Woods

For the next one, we took our 400+ team to the woods, and we focused even more on craftsmanship and fun. We added even more workshops to the program and welcomed even more music artists to the stage, opened by our own band, fittingly called “Technical Issues.”

Read on to find out how our 3rd team festival went, where we were and why we believe it represented our core values and company culture!

The One All About Recycling

For our 2019 edition, we returned to the seaside and crafted a festival program centered around the zero-waste idea and way of life—while keeping it fun, of course! If you think those two can’t mix, just check out the photos above and feel the energy of that year’s event.

The Most Epic One So Far

Our 2023 Team Festival was all about bringing back the “for us, from us” magic! We had over 10 awesome workshops, tons of sports activities, and an EPIC concert with Rudimental as our stage headliner to entertain our 500+ team.

This June marked the 5th SiteGround Team Festival, but for me it was the first one. It turned out to be more than a team building event – an experience.

Fast Forward to Today

This year’s extra special because we’re celebrating our 20th anniversary! We’re taking our festival’s concept to the next level. With over 5000 sq m. of festival grounds, we’ve packed in more workshops and activities for not one but TWO FULL FESTIVAL DAYS. This means DOUBLE the excitement. And even more, we’ve prepared not one but TWO epic concerts with international headliners, and of course, our own “Technical Issues” band will be kicking things off.

Oh, and here is the sneak peek into the backstage of building our own festival we promised you earlier.

We won’t say much more, because we want the event to speak for itself. For live updates straight from the Festival, follow us on Instagram and Facebook. And don’t miss the EPIC aftermovie coming soon!

Our Customer Support Team is a third-time Stevie® winner from the International Business Awards® 

Hip hip hooray! SiteGround was named the winner of a Bronze Stevie® Award in the Customer Service Department of the Year category in The 21st Annual International Business Awards®. 

This is the third time our customer support team has been recognized for its excellence by the The International Business Awards! In 2020 we were awarded the People’s Choice Stevie® Award for Favorite Customer Service and the Silver Stevie® Award for Customer Service Department of the Year in the Computer Hardware & Services category.  In 2023 we have won a Bronze Award for Customer Department of the Year category.

The Stevie Awards are the world’s top honors for customer service, contact center, business development and sales professionals. This year’s awards had more than 3,600 nominations from organizations in 62 nations and territories and Stevie Award winners were determined through more than two months of judging by the average scores of more than 300 professionals worldwide. 

SiteGround’s Bronze Stevie® Award is presented for the excellent work shown by the company Customer Care team and their exceptional results, also underlined in the honorable Jury evaluation: “It is impressive how SiteGround Hosting increased the number of positive reviews received from clients, from 11000 reviews (4.6 score) in January 2023 to above 16000 reviews (4.8/5.0 score).” 

Our commitment to exceptional customer service is the cornerstone of SiteGround. By prioritizing customer care, meticulous attention to detail, and expert support, we’ve cultivated a loyal following and established ourselves as a global leader in the technology industry.

“Our pursuit of exceptional customer experiences is relentless. The dedication of our team, combined with the invaluable feedback from our customers, fuels our drive to continually improve and exceed expectations,” said Reneta Tsankova, Chief Operations Officer at SiteGround.

Details about The International Business Awards and the lists of Stevie Award 2024 winners are available at www.StevieAwards.com/IBA. 

Want to be part of our awesome Customer Support team? Find our current openings here: https://careers.siteground.com/#open-positions.