At SiteGround Valentin is the man who follows all possible security bulletins on the net. He is involved in almost any of the server level fixes we apply when a vulnerability in an application like Joomla, WordPress, or any of the hundreds others used on our servers appear. And if you expect a man like that to have a heart of steel and care only about technology, you would be surprised. Do not miss the very personal and touching story about Valentin’s SiteGround!
Val is one of the most experienced people in our support team. Currently, you will seldom see him closing a ticket, as most of his time is dedicated to the training of our ever growing support team!
Here goes Milena: the person, who takes care of the SiteGround billing, finance, office administration and generally of all of us since the company exists!
Milena’s disclaimer: it’s never fair to have anyone talk/write after Lili and Mihail. I always enjoy listening to what they have to say, but then everyone expects the next person to be even funnier, which considering Lili’s insights and the dev fun is quite impossible.
Here go the personal top 6 of Mihail, the head of SiteGround Development department, who has started working at SiteGround 10 years ago. Back then, he not only developed the first version of our CRM and all the backend systems of the website but was also providing technical support to the first customers! Get ready for some real fun…
SiteGround is turning 10 in March. That is why I will ask some of the people who have been working for most of these years at the company to share their personal top SiteGround achievements/ events/ experiences/ initiatives/ projects/ etc. They will be posted here in the blog in the following weeks. To pave the way I share below my own personal SiteGround top 7:
The company conducting the SiteGround client satisfaction survey sent me the results yesterday. Their recap in the email was short: your data is plain boring! And yes, thank God, this was not “an interesting year” as far as it comes to business results and customer satisfaction! I would like to thank all the people, who participated in our 2013 customer survey and provided us with this great feedback. Keep reading for a summary of the most important results.
This question is getting quite tricky recently. Now that a native autoupdater is included in the WordPress itself (it is one of the major new features in WordPress 3.7, that was released last week), will you ever again be required to click manually on the upgrade link in the WordPress admin? What will happen with the SiteGround WordPress auto updater? And after all, is it you, is it SiteGround or is it WordPress itself that is going to be responsible for the updates? Well, to answer this question we were once again led by our principle: we make sure that the majority of our customers get the best option by default, but we allow the freedom to anyone to change the setup to whatever suits him/her best.
Last weekend was all about WordCamp Europe! The city of Leiden in the Netherlands got shaken up by the WordPress people. The first and biggest WordPress European event was something to remember as there were lots of great stories told, new things learned, friendships made, and it was all topped up by the wildest event after party I have seen recently. So if you were not there you definitely missed a lot!
As far as the hardware is concerned, our dedicated offer has always been awesome. However, during the last few years we have added so many innovations to our shared hosting that our dedicated servers started to lag behind a little. Some of the options you loved so much, like the data center choice, the Joomla and WordPress Autoupdaters, the CDN service, etc., were not available for our dedicated server users. The good news is that this is no longer the case! From now on all innovations implemented by SiteGround will be available for our dedicated server users too.
Continue reading “Our Dedicated Servers just got more awesome!”
We are in a full-blown testing mode in the office. Our new website will be here very, very soon. While waiting, take a look at the three videos that will be part of the new SiteGround home page. They will explain a lot about SiteGround approach to web hosting and how we make your website safer, faster and better supported. But what is even more important, they will make you feel the real magic of our handmade philosophy.
Our main challenge with the new website was to tell some highly technological stories in an understandable and human way. Using videos seemed a logical choice, as it would allow us to add action and emotion and thus make the visitors’ perception easier. The temptation to go for an easy and fast computer-generated animation was huge. But when the advertising agency offered to make a series of stop-motion movies instead, with all characters made of paper, I just felt the click. It was such a great match with the handmade philosophy that inspired the whole site re-design.
At that point I didn’t know that filming each of the three 1-minute long movies will take from 12 to 16 hours non-stop shootage, neither that I will have to craft some of the characters from postit notes on the spot, nor that the whole thing will be so much fun! Now that the SiteGround stop-motion movie-making adventure is over it is time to reveal the end-result to the world. Hope you like them as much as we do!
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