{"id":1206,"date":"2023-08-15T10:37:00","date_gmt":"2023-08-15T10:37:00","guid":{"rendered":"https:\/\/newblog.siteground.com\/fr\/?p=1206"},"modified":"2025-07-21T12:38:37","modified_gmt":"2025-07-21T12:38:37","slug":"siteground-remporte-les-prix-stevie-or-et-bronze-2023","status":"publish","type":"post","link":"https:\/\/fr.siteground.com\/blog\/siteground-remporte-les-prix-stevie-or-et-bronze-2023\/","title":{"rendered":"SiteGround remporte un Stevie d’Or et un Stevie de Bronze \u00ae\u00a0 dans le cadre des\u00a0 International Business Awards 2023 \u00ae"},"content":{"rendered":"\n

SiteGround a remport\u00e9 4 fois le Stevie Award pour l’excellence de son service client<\/em><\/p>\n\n\n\n

Lors de la 20e \u00e9dition des International Business Awards\u00ae<\/em><\/a>, SiteGround a \u00e9t\u00e9 r\u00e9compens\u00e9 par un Stevie\u00ae d\u2019or dans la cat\u00e9gorie \u00c9v\u00e9nement \u00e9coresponsable \u2013 Entreprises et Communaut\u00e9s, ainsi qu\u2019un Stevie\u00ae de bronze pour la Meilleure \u00e9quipe du service client de l\u2019ann\u00e9e.<\/p>\n\n\n\n

Les Stevie Awards sont les r\u00e9compenses les plus prestigieuses au monde pour les professionnels du service client, des centres de contact, du d\u00e9veloppement commercial et des ventes. Cette ann\u00e9e, plus de 3 700 organisations de 61 pays et territoires ont \u00e9t\u00e9 nomin\u00e9es et les gagnants des Stevie Awards ont \u00e9t\u00e9 d\u00e9termin\u00e9s par la moyenne des notes obtenues par plus de 230 dirigeants du monde entier qui ont particip\u00e9 au processus d’\u00e9valuation en juin et en juillet.<\/p>\n\n\n\n

SiteGround a remport\u00e9 un Stevie d’or\u00ae pour avoir soutenu la mission Shackleton<\/a> et promu la cause de l’ajout de plus de 4 000 000 km2 dans l’oc\u00e9an Austral en tant que zones prot\u00e9g\u00e9es. \u00ab Nous croyons que le v\u00e9ritable succ\u00e8s se trouve en dehors de la zone de confort. Oser poursuivre un r\u00eave, m\u00eame lorsque tout le monde pense qu\u2019il est impossible, c\u2019est ce qui fait les vrais aventuriers et les vrais entrepreneurs. C\u2019est cette vision qui nous a pouss\u00e9s \u00e0 soutenir cette mission. Nous sommes heureux qu\u2019elle ait \u00e9t\u00e9 men\u00e9e \u00e0 bien, qu\u2019elle ait \u00e9tabli 8 records du monde Guinness, mais surtout qu\u2019elle ait lanc\u00e9 un signal d\u2019alerte essentiel sur la n\u00e9cessit\u00e9 de pr\u00e9server les oc\u00e9ans et la nature dans leur globalit\u00e9 : une cause qui nous tient profond\u00e9ment \u00e0 c\u0153ur et qui fait \u00e9cho aux valeurs de notre entreprise \u00bb<\/em>, ont partag\u00e9 Tenko Nikolov, PDG, et Ivo Tzenov, fondateur de SiteGround.<\/p>\n\n\n\n

Le Stevie\u00ae de bronze attribu\u00e9 \u00e0 SiteGround r\u00e9compense l\u2019excellence de notre \u00e9quipe du service client et ses r\u00e9sultats remarquables, soulign\u00e9s par un jury prestigieux : \u00ab J\u2019ai \u00e9t\u00e9 impressionn\u00e9 par la progression constante du taux de satisfaction sur le chat, pass\u00e9 de 96,04 % en 2020 \u00e0 98,57 % en 2022. \u00bb<\/em> Chez SiteGround, notre fiert\u00e9 r\u00e9side dans la qualit\u00e9 exceptionnelle de notre service client. Ce qui fait notre force, c\u2019est cette attention minutieuse port\u00e9e \u00e0 chaque client, le soin accord\u00e9 \u00e0 chaque d\u00e9tail, et l\u2019engagement \u00e0 offrir la meilleure assistance possible, autant d\u2019\u00e9l\u00e9ments qui nous ont permis de grandir, de nous d\u00e9velopper et de devenir un leader sur le march\u00e9 technologique international.<\/p>\n\n\n\n

C\u2019est la deuxi\u00e8me fois que l\u2019\u00e9quipe du service client de SiteGround est reconnue pour son excellence par les International Business Awards. En 2020, l’entreprise a re\u00e7u le People’s Choice Stevie\u00ae Award pour le service client pr\u00e9f\u00e9r\u00e9 et le Stevie\u00ae d’argent pour le service client de l’ann\u00e9e dans la cat\u00e9gorie Mat\u00e9riel informatique et services.<\/p>\n\n\n\n

\u00ab Pour nous, l\u2019optimisation de l\u2019exp\u00e9rience client est un processus sans fin, et nous nous engageons \u00e0 aller toujours plus loin, gr\u00e2ce \u00e0 l\u2019engagement total de notre \u00e9quipe et au soutien inestimable de nos clients fid\u00e8les \u00bb<\/em>, a d\u00e9clar\u00e9 Reneta Tsankova, Directrice des op\u00e9rations chez SiteGround.  \u00ab Le fait d’\u00eatre ainsi reconnu par les Stevie Awards nous motive \u00e0 continuer \u00e0 offrir la meilleure exp\u00e9rience possible \u00e0 nos clients. \u00bb<\/em><\/p>\n\n\n\n

Les d\u00e9tails concernant les International Business Awards et les listes des laur\u00e9ats des Stevie Awards 2023 sont disponibles sur le site : www.StevieAwards.com\/IBA<\/a>.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"SiteGround a remport\u00e9 4 fois le Stevie Award pour l'excellence de son service client Lors de la 20e \u00e9dition des International Business Awards\u00ae, SiteGround a \u00e9t\u00e9 r\u00e9compens\u00e9 par un Stevie\u00ae d\u2019or dans la cat\u00e9gorie \u00c9v\u00e9nement \u00e9coresponsable \u2013 Entreprises et Communaut\u00e9s, ainsi qu\u2019un Stevie\u00ae de bronze pour la Meilleure \u00e9quipe du service client de l\u2019ann\u00e9e. Les…","protected":false},"author":130,"featured_media":1207,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-1206","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communaute"],"yoast_head":"\nSiteGround remporte un Stevie d'Or et un Stevie de Bronze \u00ae\u00a0 dans le cadre des\u00a0 International Business Awards 2023 \u00ae<\/title>\n<meta name=\"description\" content=\"SiteGround a remport\u00e9 4 fois le Stevie Award pour l'excellence de son service client Lors de la 20e \u00e9dition des International Business Awards\u00ae, SiteGround\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newblog.siteground.com\/fr\/siteground-remporte-les-prix-stevie-or-et-bronze-2023\/\" \/>\n<meta property=\"og:locale\" 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