{"id":8623,"date":"2015-11-19T16:06:13","date_gmt":"2015-11-19T15:06:13","guid":{"rendered":"https:\/\/www.siteground.es\/blog\/?p=8623"},"modified":"2020-03-24T12:37:55","modified_gmt":"2020-03-24T12:37:55","slug":"experiencias-unicas-atencion-al-cliente","status":"publish","type":"post","link":"https:\/\/www.siteground.es\/blog\/experiencias-unicas-atencion-al-cliente\/","title":{"rendered":"Mis experiencias \u00fanicas como agente de Atenci\u00f3n al Cliente"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/www.siteground.es\/blog\/wp-content\/uploads\/2015\/11\/slon.jpg\" alt=\"Atenci\u00f3n al Cliente\" class=\"aligncenter size-full wp-image-8532\" \/><\/p>\n<p>Ha pasado medio a\u00f1o desde que empec\u00e9 a trabajar como representante de Atenci\u00f3n al Cliente en SiteGround. Durante este tiempo he pasado por muchas formaciones y he ganado tanto en nuevos conocimientos que ni yo misma puedo creer la velocidad y la experiencia con la que ahora me las arreglo para manejar las consultas de los clientes. Para mucha gente, un trabajo como el m\u00edo puede parecer un poco rob\u00f3tico. A primera vista, todo lo que hacemos es hablar con un cliente tras otro y solucionar los problemas que experimentan. Sin embargo, ni para m\u00ed, ni para SiteGround, es as\u00ed.<\/p>\n<p><!--more--><\/p>\n<p>Hay algo en nuestra forma de entregarnos, la uni\u00f3n del equipo, la forma en que hablamos con los clientes, que es totalmente \u00fanico. Creo que esto se debe a la empat\u00eda que se nos anima a mostrar y a que nos dejan ser nosotros mismos en la interacci\u00f3n con los clientes. Esta interacci\u00f3n humana es la parte m\u00e1s gratificante de nuestro trabajo y cada d\u00eda me sorprendo con los encuentros \u00fanicos que tengo la oportunidad de experimentar. La \u00fanica manera que tengo para mostrar lo que se siente, es contando una historia real que me pas\u00f3.<\/p>\n<h3>La historia de Ashaka y Kamok<\/h3>\n<p>Hace alg\u00fan tiempo, en mi turno, tuve una charla con Whitney. Al principio, me hac\u00eda preguntas sobre nuestros productos de hosting, pero a medida que la conversaci\u00f3n evolucionaba, comenz\u00f3 a ser bastante agradable y pronto comenzamos a hablar de nuestros intereses fuera de la esfera del hosting. Me cont\u00f3 que en esos momentos estaba en Kenia y buscaba un servicio de hosting para su blog de voluntariado para la vida silvestre. Me cont\u00f3 que hab\u00eda adoptado a un beb\u00e9 elefante hu\u00e9rfano, Kamok.<\/p>\n<p>En lo personal, tambi\u00e9n soy una gran defensora de la preservaci\u00f3n de la vida silvestre y compart\u00ed con ella que yo hab\u00eda adoptado tambi\u00e9n a un beb\u00e9 elefante hu\u00e9rfano en Kenia, Ashaka. Le cont\u00e9 a Whitney que, tristemente, mi elefante estaba demasiado d\u00e9bil y enfermo cuando lo encontraron, por lo que no sobrevivi\u00f3 mucho tiempo. Whitney se dio cuenta de que conoc\u00eda a mi elefante y result\u00f3 que las dos estamos involucradas en el mismo programa de rescate de elefantes hu\u00e9rfanos y&#8230; \u00a1nuestros dos elefantes eran amigos! Pudimos ver a Ashaka y Kamok fotografiados juntos en la p\u00e1gina web del programa de rescate.<\/p>\n<p>No me lo pod\u00eda creer. De todos los operadores de turno ese d\u00eda, \u00a1Whitney lleg\u00f3 a m\u00ed! Eso es lo que yo llamo un momento \u00fanico y precioso, y otro que hace mi trabajo extraordinario.<\/p>\n","protected":false},"excerpt":{"rendered":"Ha pasado medio a\u00f1o desde que empec\u00e9 a trabajar como representante de Atenci\u00f3n al Cliente en SiteGround. Durante este tiempo he pasado por muchas formaciones y he ganado tanto en nuevos conocimientos que ni yo misma puedo creer la velocidad y la experiencia con la que ahora me las arreglo para manejar las consultas de&hellip;","protected":false},"author":91,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2533],"tags":[],"class_list":["post-8623","post","type-post","status-publish","format-standard","hentry","category-novedades-de-producto"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Mis experiencias \u00fanicas como agente de Atenci\u00f3n al Cliente - El blog de SiteGround<\/title>\n<meta name=\"description\" content=\"Ha pasado medio a\u00f1o desde que empec\u00e9 a trabajar como representante de Atenci\u00f3n al Cliente en SiteGround.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newblog.siteground.com\/es\/experiencias-unicas-atencion-al-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mis experiencias \u00fanicas como agente de Atenci\u00f3n al Cliente | El blog de SiteGround\" \/>\n<meta property=\"og:description\" content=\"Ha pasado medio a\u00f1o desde que empec\u00e9 a trabajar como representante de Atenci\u00f3n al Cliente en SiteGround.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/newblog.siteground.com\/es\/experiencias-unicas-atencion-al-cliente\/\" \/>\n<meta property=\"og:site_name\" content=\"SiteGround\" \/>\n<meta property=\"article:published_time\" content=\"2015-11-19T15:06:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-03-24T12:37:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/newblog.siteground.com\/es\/wp-content\/uploads\/sites\/4\/2015\/10\/spain-adios-sha.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"660\" \/>\n\t<meta property=\"og:image:height\" content=\"200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Katerina\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Katerina\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newblog.siteground.com\/es\/experiencias-unicas-atencion-al-cliente\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/newblog.siteground.com\/es\/experiencias-unicas-atencion-al-cliente\/\"},\"author\":{\"name\":\"Katerina\",\"@id\":\"https:\/\/newblog.siteground.com\/es\/#\/schema\/person\/53edcbbb21d619cf44c75d67dada9d06\"},\"headline\":\"Mis experiencias \u00fanicas como agente de Atenci\u00f3n al Cliente\",\"datePublished\":\"2015-11-19T15:06:13+00:00\",\"dateModified\":\"2020-03-24T12:37:55+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/newblog.siteground.com\/es\/experiencias-unicas-atencion-al-cliente\/\"},\"wordCount\":458,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/newblog.siteground.com\/es\/#organization\"},\"image\":{\"@id\":\"https:\/\/newblog.siteground.com\/es\/experiencias-unicas-atencion-al-cliente\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.siteground.es\/blog\/wp-content\/uploads\/2015\/11\/slon.jpg\",\"articleSection\":[\"Novedades de producto\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/newblog.siteground.com\/es\/experiencias-unicas-atencion-al-cliente\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/newblog.siteground.com\/es\/experiencias-unicas-atencion-al-cliente\/\",\"url\":\"https:\/\/newblog.siteground.com\/es\/experiencias-unicas-atencion-al-cliente\/\",\"name\":\"Mis experiencias \u00fanicas como agente de Atenci\u00f3n al Cliente - 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