{"id":8327,"date":"2015-10-16T03:18:23","date_gmt":"2015-10-16T09:18:23","guid":{"rendered":"https:\/\/www.siteground.com\/blog\/?p=8327"},"modified":"2023-09-05T07:23:16","modified_gmt":"2023-09-05T07:23:16","slug":"connectivity-issue-in-europe","status":"publish","type":"post","link":"https:\/\/www.siteground.com\/blog\/connectivity-issue-in-europe\/","title":{"rendered":"Widespread Connectivity Issue Across Europe May Be Affecting SiteGround Customers"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" width=\"660\" height=\"181\" class=\"aligncenter size-full wp-image-8334\" src=\"https:\/\/newblog.siteground.com\/en\/wp-content\/uploads\/sites\/2\/2016\/10\/connectivity.jpg\" alt=\"connectivity\"><\/p>\n<p>Since approximately 2:00AM CET we started receiving multiple complaints from our European customers and site down reports. On some occasions clients were (and still are) unable to load SiteGround.com, but can access their own website or vice versa, or lose connection with any of our services.<br>\n<!--more--><\/p>\n<h3>SiteGround Servers and Network are UP<\/h3>\n<p>We initiated a network test for all our services to see if there were any problems with our own network or servers, but none were found. All SiteGround servers were and are up and running and there are no known issues with any type of hosting we provide.<\/p>\n<h3>Problem of Multiple ISPs Across Europe<\/h3>\n<p>However, the analysis of the situation showed that this was the start of a <a href=\"https:\/\/www.siteground.com\/kb\/what_is_meant_by_connectivity_issue_with_my_host_server\/\">connectivity issue<\/a> spread across Europe among multiple Internet Service Providers. So far we&#8217;ve noticed people using XS4ALL, Eir.ie, ritzbox.com.au, cyprusbroadband.net and others ISPs. The problem is rather major and multiple countries are affected as well &#8211; Ireland, Greece, Belgium, France, Sweden, Poland and more.<\/p>\n<h3>The ETA Unknown<\/h3>\n<p>Due to the nature of the problem, and the fact that it&#8217;s completely outside our direct reach, we can&#8217;t provide you with exact ETA when it will be over. Our admins are in constant contact with our datacenter and they are cooperating with different major ISPs to help them solve this as early as possible.<\/p>\n\n<p>[subscribe_cta]<\/p>\n","protected":false},"excerpt":{"rendered":"Since approximately 2:00AM CET we started receiving multiple complaints from our European customers and site down reports. On some occasions clients were (and still are) unable to load SiteGround.com, but can access their own website or vice versa, or lose connection with any of our services. SiteGround Servers and Network are UP We initiated a&hellip;","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2018],"tags":[],"class_list":["post-8327","post","type-post","status-publish","format-standard","hentry","category-product-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Widespread Connectivity Issue Across Europe May Be Affecting SiteGround Customers : SiteGround Blog<\/title>\n<meta name=\"description\" content=\"Since approximately 2:00AM CET we started receiving multiple complaints from our European customers and site down reports. On some occasions clients were\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newblog.siteground.com\/en\/connectivity-issue-in-europe\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Widespread Connectivity Issue Across Europe May Be Affecting SiteGround Customers\" \/>\n<meta property=\"og:description\" content=\"Since approximately 2:00AM CET we started receiving multiple complaints from our European customers and site down reports. On some occasions clients were\" \/>\n<meta property=\"og:url\" content=\"https:\/\/newblog.siteground.com\/en\/connectivity-issue-in-europe\/\" \/>\n<meta property=\"og:site_name\" content=\"SiteGround\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/siteground\" \/>\n<meta property=\"article:published_time\" content=\"2015-10-16T09:18:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-05T07:23:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/newblog.siteground.com\/en\/wp-content\/uploads\/sites\/2\/2016\/10\/connectivity.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"660\" \/>\n\t<meta property=\"og:image:height\" content=\"181\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Hristo Pandjarov\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@siteground\" \/>\n<meta name=\"twitter:site\" content=\"@siteground\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Hristo Pandjarov\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newblog.siteground.com\/en\/connectivity-issue-in-europe\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/newblog.siteground.com\/en\/connectivity-issue-in-europe\/\"},\"author\":{\"name\":\"Hristo Pandjarov\",\"@id\":\"https:\/\/newblog.siteground.com\/en\/#\/schema\/person\/ac3e1be52d672a8747613b4fa6808390\"},\"headline\":\"Widespread Connectivity Issue Across Europe May Be Affecting SiteGround Customers\",\"datePublished\":\"2015-10-16T09:18:23+00:00\",\"dateModified\":\"2023-09-05T07:23:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/newblog.siteground.com\/en\/connectivity-issue-in-europe\/\"},\"wordCount\":240,\"commentCount\":13,\"publisher\":{\"@id\":\"https:\/\/newblog.siteground.com\/en\/#organization\"},\"image\":{\"@id\":\"https:\/\/newblog.siteground.com\/en\/connectivity-issue-in-europe\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/newblog.siteground.com\/en\/wp-content\/uploads\/sites\/2\/2016\/10\/connectivity.jpg\",\"articleSection\":[\"Product Updates\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/newblog.siteground.com\/en\/connectivity-issue-in-europe\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/newblog.siteground.com\/en\/connectivity-issue-in-europe\/\",\"url\":\"https:\/\/newblog.siteground.com\/en\/connectivity-issue-in-europe\/\",\"name\":\"Widespread Connectivity Issue Across Europe May Be Affecting SiteGround Customers : SiteGround Blog\",\"isPartOf\":{\"@id\":\"https:\/\/newblog.siteground.com\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/newblog.siteground.com\/en\/connectivity-issue-in-europe\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/newblog.siteground.com\/en\/connectivity-issue-in-europe\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/newblog.siteground.com\/en\/wp-content\/uploads\/sites\/2\/2016\/10\/connectivity.jpg\",\"datePublished\":\"2015-10-16T09:18:23+00:00\",\"dateModified\":\"2023-09-05T07:23:16+00:00\",\"description\":\"Since approximately 2:00AM CET we started receiving multiple complaints from our European customers and site down reports. 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