{"id":23654,"date":"2025-04-23T12:33:06","date_gmt":"2025-04-23T12:33:06","guid":{"rendered":"https:\/\/newblog.siteground.com\/en\/?p=23654"},"modified":"2025-06-12T11:34:19","modified_gmt":"2025-06-12T11:34:19","slug":"client-story-roxana-degiovanni","status":"publish","type":"post","link":"https:\/\/www.siteground.com\/blog\/client-story-roxana-degiovanni\/","title":{"rendered":"A Decade of Unmatched Reliability"},"content":{"rendered":"\n

In the competitive digital world where website downtime means lost revenue and damaged reputations, Roxana Degiovanni<\/a> has been on a mission to find a reliable hosting provider she trusts to host her clients’ websites \u2013 when she found the perfect fit in SiteGround.<\/p>\n\n\n\n

A passionate brand and web designer who’s been transforming ideas into successful businesses for over 20 years, Roxana’s journey is one of creativity, resilience, and finding the right partners to support her vision. She started her career in the bustling world of web agencies, where she learned the ins and outs of design and client management. But her entrepreneurial spirit soon nudged her to branch out and start her own business.<\/p>\n\n\n\n

Today, she works closely with freelancers and small business owners, helping them build strong online presences with stunning, high-performing websites.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

<\/span>The Technical Roadblocks<\/span><\/h2>\n\n\n\n

For creative professionals like Roxana, technical hosting issues can become major obstacles to delivering quality work. Her previous experiences with hosting providers often meant dealing with frustrating delays and impersonal support systems.<\/p>\n\n\n\n

\u201cI don\u2019t have deep technical expertise, so having a reliable support team is crucial.\u201d<\/em><\/p><\/div>\n\n\n\n

\n

<\/p>\n<\/blockquote>\n\n\n\n

<\/span>Finding SiteGround <\/span><\/h2>\n\n\n\n

About ten years ago, Roxana attended a WordCamp event where she discovered SiteGround. Intrigued by our offerings, she decided to give us a try. Since then, SiteGround has been her go-to hosting provider. <\/p>\n\n\n\n

\u201cWith SiteGround, you never feel like you\u2019re on your own. The customer support is what truly sets them apart. They respond quickly, they\u2019re friendly, and they go the extra mile.\u201d<\/em><\/p><\/div>\n\n\n\n

Her commitment to quality extends beyond just website aesthetics:<\/p>\n\n\n\n

“I care deeply not just about the aesthetics of my clients\u2019 sites, but also about performance and security. That\u2019s why I always recommend and personally use SiteGround for all my clients.\u201d<\/em><\/p><\/div>\n\n\n\n

<\/span>A Decade of Unmatched Reliability<\/span><\/h2>\n\n\n\n

Throughout her ten-year journey with SiteGround, Roxana has built a reputation for reliability that translates directly to client satisfaction and business growth.<\/p>\n\n\n\n

“The reliability of SiteGround’s service allows me to do my job without stress. In all these years, I’ve never had a single client complain about their hosting – this gives me peace of mind because I know my clients’ websites are in good hands.”<\/em>
<\/p><\/div>\n\n\n\n

When asked about what stands out most about her experience, Roxana highlights the perfect performance record for her clients’ websites:<\/p>\n\n\n\n

“I’ve never had a site go down, never dealt with a hacked website, and never experienced performance issues.”<\/em><\/p><\/div>\n\n\n\n

This exceptional reliability has become so valuable to her workflow that it has actually shaped her business model. Roxana now charges an additional fee for clients who insist on using alternative hosting providers.<\/p>\n\n\n\n

\u201cHosting elsewhere often means more work for me due to slower performance and technical complications.\u201d<\/p><\/div>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

<\/span>How the Right Tools Transformed Roxana’s Workflow<\/span><\/h2>\n\n\n\n

Like any professional, Roxana relies on the right tools to deliver excellent results efficiently. She leverages several key SiteGround features that have become essential to her workflow. One of these is our 1-click WordPress installation, which sets up websites in minutes without the need to handle technical complexities.<\/p>\n\n\n\n

 “The 1-click WordPress installation is a huge time-saver for me.” <\/em><\/p><\/div>\n\n\n\n

Website security remains a top priority for both Roxana and her clients: <\/p>\n\n\n\n

\u201cI also recommend Site Scanner<\/a> to all my clients\u2014it adds an extra layer of security and helps me stay on top of potential threats.\u201d<\/em><\/p><\/div>\n\n\n\n

<\/span>Beyond Hosting: Knowledge That Empowers<\/span><\/h2>\n\n\n\n

While immediate technical assistance is valuable, Roxana also appreciates the educational resources in our Knowledge Base<\/a> that help both her and her clients understand web technologies better.<\/p>\n\n\n\n

“I often use SiteGround\u2019s articles to explain things to my clients. Instead of writing long explanations, I can just send them a link.” <\/em><\/p><\/div>\n\n\n\n

The intuitive nature of the platform has additional benefits for client relations.<\/p>\n\n\n\n

 “The fact that they rarely ask me, ‘Where do I find this?’ or ‘How do I do that?’ means the platform is well-designed and straightforward.” <\/em><\/p><\/div>\n\n\n\n

<\/span>A Blueprint for Growth<\/span><\/h2>\n\n\n\n

Drawing from her extensive experience, Roxana offers valuable advice to those starting their journey in brand and web design:<\/p>\n\n\n\n

\u201cStart small, but have a clear vision for your project. Choosing a premium hosting provider like SiteGround is a critical first step because it gives you a strong foundation and reliable support as you grow.\u201d<\/em><\/p><\/div>\n\n\n\n

She particularly values the human support that accompanies technical infrastructure:<\/p>\n\n\n\n

“The best part is that you’re never left on your own\u2014you always have a team ready to help you along the way.”<\/em><\/p><\/div>\n\n\n\n

Roxana’s story exemplifies the power of building a business on reliable partnerships. Ready to focus on your creative journey without hosting headaches? Join Roxana and thousands of business owners at SiteGround today.
<\/p>\n\n\n\n

\"\"<\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"In the competitive digital world where website downtime means lost revenue and damaged reputations, Roxana Degiovanni has been on a mission to find a reliable hosting provider she trusts to host her clients' websites \u2013 when she found the perfect fit in SiteGround. 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